1,651 jobs for "Customer Success Engineer"

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

SUMMARY
Test Engineer SME I will be responsible for planning, designing, implementing, and managing; integrated, production and service delivery systems that assure performance, reliability, maintainability, schedule adherence and cost control within the production site. The Test Engineer SME I will adopt as its goal's profitability, effectiveness, adaptability, responsiveness, quality, and the continuous improvement of products and services throughout their life cycles.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Serve as the Site Test Engineering Subject Matter Expert for test area assigned.
• Support other Engineers in questions that may arise and help resolve them.
• Coordinate and facilitate training for the plant in terms of new hires, new functionality, and upgrades.
• Track and communicate all changes/enhancements to existing process, including upgrades to process.
• Provide support to the users and the department Principal Engineer.
• Ensuring the established process is followed diligently
• Lead as Site Subject Matter Expert to implement Jabil best practices in the site.
• Lead as Site Subject Matter Expert in all global & regional TE systems/tools and applications
• Carry out methodical machine/tester and process evaluations.
• Maintain and develop documentation for responsible area.
• Participate in the exchange of ideas and information within the department.
• Support Site when there is audits and customer visits
• Identify creative ways to reduce cost by streamlining processes (i.e. elimination of non - value added factors).
• Drive continuous improvement through trend reporting analysis and metrics management.
• Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are "best in field".
• Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality)
• Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
• Communicate to regional team key Test Engineering metrics for assigned customer(s) and Site
• Support & Advise Business Unit Coordinators on test process reliability and accuracy of process and project assumptions
• Drive process improvement related activities for New Product Introduction.
• Coach, mentor, and train engineers within the Test Engineering team
• Ensure the standardization of Jabil processes throughout the site in accordance with the global, regional and site direction
• Communicate, consult, and inform Site TE's best practices with supporting data to Regional and Global TE teams
• May perform other duties and responsibilities as assigned

MANAGEMENT & SUPERVISORY RESPONSIBILITIES
• Typically reports to Management. Direct supervisor job title(s) typically include: Sr Test Engineering Manager
• Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management).

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
• Key Requirements:
o Understanding and application of broad range of test engineering tools (i.e. test measurement tool, simulation, test equipment, structural test, debug, functional test, evaluations, etc.)
o Structural know how: ICT, AOI, AXI & FP
o Debug know how: Read Circuitry schematic, understand component datasheet, debug tools/equipment & hardware spec.
o Functional know how: Tester structure, Product architecture
o Understanding of Jabil's global strategies and direction
o Understanding of site's facilities, capabilities and how they tie back to the Jabil strategies and direction
o Strong technical and analytical ability
o Proven record of accomplishment of successful change management accomplishments, implementing and management continuous improvements and cost reduction programs
o Strong communication skills
• Knowledge and understanding of test engineering standards & requirements

EDUCATION & EXPERIENCE REQUIREMENTS
• Bachelor of Science in Electronics or Electrical Engineering
• Minimum 8 years of working experience in the Test Engineering or related field
• Or an equivalent combination of education, training or experience

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

TEN CUIDADO CON LOS FRAUDES: Las oportunidades laborales legítimas en Jabil se pueden encontrar en nuestro sitio web oficial Jabil.com. Ningun solicitante debe pagar para acceder a estas oportunidades de empleo. Al postularte para un empleo en Jabil, serás contactado a través del portal oficial de jabil por un correo electrónico con teminacion @jabil.com; llamada telefónica directa de un integrante del equipo de Jabil; o correo electrónico directo con una dirección de correo electrónico @jabil.com. Jabil no solicita pagos para realizar entrevistas ni en ningún otro momento durante el proceso de contratación. Jabil tampoco pedirá información personal de identificación como número de seguro social, acta de nacimiento, información de institución financiera, número de licencia de conducir o información de pasaporte por teléfono o correo electrónico. Si crees que estás siendo víctima de robo de identidad o fraude, repórtalo a la policía en los siguientes números y repórtala en el sitio web donde la encontraste. Llama a: 911 o 089.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

About Jabil

Made Possible. Made Better.

Size: 10,000+ employees
Industry: Manufacturing

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