Infosys Public Services is seeking an
AI & API Business Systems Analyst/Project Manager to join our team.
Position Description:
Roles & Responsibilities: - Coordinate day-to-day Project Management and Coordination activities across multiple concurrent projects and workstreams, maintaining visibility into assignments, deadlines, and outstanding follow-ups along with primary duty to provide technical requirements for API and other client applications by leveraging AI/SI.
- Maintain project schedules, milestone trackers, deliverable registers, calendars, and task lists; monitor due dates and flag delays, conflicts, and dependencies.
- Organize project meetings and working sessions; prepare agendas and briefing materials, capture decisions and action items, assign follow-up owners, and track items to closure.
- Collect and consolidate status updates across assigned projects; prepare consistent status reports, summaries, trackers, and presentations for leadership review.
- Maintain risks, issues, actions, and dependency logs; follow up on open items and proactively escalate concerns to the appropriate project leader.
- Facilitate timely communication between business and IT stakeholders, helping clarify ownership, coordinate handoffs, and resolve routine scheduling or information gaps.
- Organize and maintain project documentation, correspondence, approvals, meeting records, and other artifacts using established repositories, naming conventions, and version controls.
- Support tracking of business needs, requirements, review cycles, change requests, and approvals; coordinate follow-up without serving as the primary requirements owner.
- Identify recurring bottlenecks, overdue actions, or inconsistent processes, and recommend practical improvements to PMO workflows, templates, and reporting.
- Provide additional project coordination, administrative, and operational support to project and program leadership as priorities evolve.
Required Experience - Minimum 4 years of specialized AI development experience for Technical Requirements documentation.
Educational Requirements: - A bachelor's degree or foreign equivalent is required from an accredited institution. Will consider three years of progressive, relevant work experience instead of every year of education. Candidates who have completed a Master's degree program are strongly preferred.
The job entails sitting and working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face. Travel may be required as per the job requirements.
