10,901 jobs for "Service Manager"

At Apple, we don't just build great products - we create a kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas driving the innovation in everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.

The Wallet, Payments and Commerce (WPC) team is responsible for bringing ground-breaking financial services to consumers with a vision to replace the physical wallet and help people live financially healthier lives.

The Apple Pay E-Commerce team is growing and adding innovative new features to our products. We're looking for a Business Development professional to join the team as a payments expert, to develop partnerships and alliances with Strategic E-Commerce PSPs.

This is a full-time position in Apple Pay and is located in our London offices. Some European travel is required.

Description
Work closely and effectively with a select number of strategic Payment Service Providers (PSP) to enable Apple Pay for more users, in more places

Participate internally on cross-functional teams to define product requirements, negotiation strategies, integration and testing plans and go-to-market launch programs

Identify and uncover new growth opportunities that build an exciting customer experience

Build and sustain strong, successful relationships across the E-Commerce value chain

Continually manage partnerships delivering new feature enhancements and ongoing support to drive customer trial and usage

Lead iOS SDK feature enablement discussions with external partners

Provide regular communications to internal teams regarding partnership strategy and results including risk factors (e.g. fraud, acceptance costs) and issues (e.g. low conversion)

Preferred Qualifications
Experience managing complex global partner relationships in the online payments space
Business Development or Partnerships experience, particularly in driving projects forward both internally and externally
Ability to handle directional changes and prioritize a portfolio of initiatives to ensure project success and drive impact
Willingness to learn new technologies and keen interest in the payment space and it's developments
Self-starter and results-oriented, with a proven track record of building lasting relationships
The ability to assess business and client/partner needs, prioritize accordingly, and raise appropriately

Minimum Qualifications
Proven account management experience within the payments ecosystem
Deep knowledge and familiarity with the PSP landscape
Success in innovating, identifying, and delivering new business, product, and market opportunities with clients
A clear understanding of a great customer experience online and what differentiates Apple Pay from other payment methods
Highly skilled at presenting ideas and acquiring support based off of an analytical approach, and steadfast attention to detail
Demonstrated business proficiency in written and verbal communications in English

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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