Regulatory Programs and Transformation - drives and executes critical regulatory change initiatives that create tangible value for clients and advisors in the $6B+ revenue Wealth Management (WM) business. Our transformation programs are sponsored by C-suite executives and span growth, regulatory, and location strategy. The team works cross-functionally with Senior Management, Front Office Advisors, Product Specialists, Legal, Risk, Compliance, Operations, Technology, and Supervision to implement complex, transformational change.
Our Regulatory Programs and Transformation team is a thought-leader on how to comply and is responsible for driving the end-to-end development of solutions, ultimately becoming a subject matter expert in the rule and business models. The team provides ongoing support post implementation and builds on the knowledge gained to continue to drive improvements, respond to industry changes, as well as feedback from auditors, regulators, and the business.
As a Senior Associate on the Regulatory US Strategic Suitability product team within the Regulatory Programs and Transformation Group, you will support the development, implementation, and monitoring of solutions that maintain our FINRA 2111 obligations for our SEC 17a3 playback letter and harmonized suitability questionnaire. This includes writing, reviewing, and signoff of requirements, Operating Model development/maintenance, provide oversight reporting, and escalation of regulatory operating business model observations, helping to maintain compliance with policies, procedures, processes, and technology established to meet regulatory requirements.
Job Responsibilities: - Support specific workstreams within individual projects and assist in the development and deployment of the Strategic Operating model of your assigned project or Program.
- Lead or assist key workstreams or working groups in the delivery of US Suitability initiatives in partnership with the Front Office, Product, Marketing, Legal, Risk, Compliance, Operations and Technology.
- Contribute to the design and implementation of full operating models (e.g., organizational structures, governance, processes, controls, and technology tools).
- Identify challenges, gaps, and opportunities for improvement (and report findings in a simple, compelling way).
- Organize related in-flight programs that cross-impact, or are dependent on your assigned workstream, project, or program.
- Analyze large data sets to identify trends, challenges, and opportunities for improvement, and raise points in a simple and compelling way.
- Escalate findings within the team and manage follow-ups.
- Guide or execute remediations or corrective actions, as needed.
- Collaborate on requirements and input them into Jira.
- Participate in the product lifecycle and governance checkpoints by applying process improvement, organizational design, change management, and internal communication and training strategies.
Required Qualifications, Capabilities, and Skills: - Must hold FINRA Securities Industry Essentials (SIE) and Series 99 licenses, or be able to secure the licenses within 120 days of hire.
- 3+ years of experience in product, project management, process improvement, and/or data analytics.
- 3+ years of experience with the wealth management infrastructure, including advisors, client service, product, technology, operations, supervision, and controls.
- Strong analytical and logical thinking to understand large data sets and complex business processes. Willingness to learn how to identify trends, themes, and opportunities from the information.
- Intermediate to advanced experience using Microsoft Office, including Excel, Visio, and PowerPoint.
Preferred Qualifications, Capabilities, and Skills: - College degree (or equivalent) strongly preferred.
- Experience with compliance, supervision, controls, and/or legal initiatives.
- Jira experience preferred.
ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
