1,605 jobs for "Senior Customer Engineer"

Imagine what you could do here! At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. This position is offered within Apple's Product Systems Quality organization.

The people here at Apple don't just build products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.

Join Apple, and help us leave the world better than we found it.

Description
The Peripherals system quality team is looking for a creative and motivated full-stack software engineer with excellent problem-solving, software architecture, and communication skills. This is your chance to join a team in a key role that will help drive future Apple products. As a key member of our engineering team, you will be involved in the architecture, design, and full-stack development of various software frameworks targeted to improve our overall product quality. You will lead the definition and creation of scalable test infrastructure, core software libraries, and tools to streamline lab automation.","responsibilities":"Architect, develop, and maintain robust automation frameworks and cloud services from the ground up.
Take ownership of the services you build by deploying, managing, and maintaining the containerized applications and cloud services that power our automation labs, ensuring they are reliable and scale efficiently to meet team needs.
Design, implement, and execute test suites for compatibility of Apple and 3rd party devices.
Work closely with engineering labs and cross-functional teams globally-including close daily collaboration with our Tokyo team-to prioritize, identify, reproduce, isolate issues, and drive resolution.
Collaborate with the team to co-author test plans and test cases.
Respond and react to changing priorities quickly and efficiently in a fast-paced environment.

Preferred Qualifications
Experience with JavaScript, C, Objective-C, or Swift is a strong plus.
Japanese language skills are a plus.
Experience with IO technologies, protocol stacks and computer accessories (USB, Thunderbolt devices).
A passion for product quality and a strong aptitude for learning new technologies, along with a good instinct for discovering defects in software and hardware.

Minimum Qualifications
Bachelor's degree (BSEE/CS) or equivalent professional experience.
5+ years of experience in software development with a strong focus on full-stack engineering, system architecture, and service maintenance.
Strong programming skills in Python.
Proficiency in modern full-stack development (backend services, database design, RESTful APIs, and frontend interfaces).
Hands-on experience with containerization technologies (e.g., Docker) and managing containerized applications.
Familiarity with multiple cloud services and CI/CD.
Proven ability to not only develop software but also deploy, manage, and maintain the containerized services and cloud environments you build.
Good understanding of macOS and testing methodologies.
Strong verbal and written communication skills in English are required to collaborate seamlessly with our remote engineers.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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