3,146 jobs for "Senior AI Engineer"

Senior Software Engineer - Generative AI & ML, Customer Systems

At Apple - Austin

Posted on Oct 15

View job Apply on company site

Senior Applied AI Engineer, Agent Tools & Capabilities

At Apple - Cupertino

Posted on Oct 15

View job Apply on company site

AIML - Senior ML Engineer, Responsible AI and Safety

At Apple - Cupertino

Posted on Oct 14

View job Apply on company site

Senior AI Data & Analytics Engineer II

At Samsara Inc. - Remote / Flexible

Posted on Oct 14

View job Apply on company site

Senior Manager, Full-stack Engineer - Finance Tech, AI Powered Platforms

At Capital One - Cambridge · McLean

Posted on Oct 7

View job Apply on company site

Senior AI AppSec Engineer

At Capital Group - New York · Irvine

Posted on Apr 8

View job Apply on company site

Senior AI Platform Engineer

At Leidos - Remote / Flexible

Posted on Sep 18

View job Apply on company site

Senior AI Software Engineer - Creative AI Agents - TikTok

At TikTok - San Jose

Posted on Sep 24

View job Apply on company site

Senior Engineer- AI Security, Systems Engineering & Developer Productivity

At Bank of America - Charlotte

Posted on Sep 23

View job Apply on company site

Senior AI Engineering Lead

At Mars Incorporated - Remote / Flexible

Posted on Sep 11

View job Apply on company site

Senior Machine Learning Engineer - Perception & Embodied AI

At General Motors - Mountain View

Posted on Mar 20

View job Apply on company site

Senior AI Engineer

At Leidos - Fort Meade

Posted on Sep 8

View job Apply on company site

Senior AI Engineer

At Allstate - Remote / Flexible

Posted on Sep 12

View job Apply on company site

Senior Software & AI Engineer

At Applied Materials - Rehovot

Posted on Sep 23

View job Apply on company site

Senior Principal Engineer, Enterprise Networking Architecture, Automation and AI

At Equinix, Inc - Remote / Flexible

Posted on Sep 16

View job Apply on company site

Senior /Principal AI Engineer, Security Automation & LLM Integration (Cortex)

At Palo Alto Networks

Posted on Sep 27

View job Apply on company site

Senior Palantir AI and Data Science Engineer

At Deloitte - Huntsville

Posted on Oct 4

View job Apply on company site

Senior Staff Engineer - AI Engineering

At GE Vernova - Niskayuna

Posted on Aug 31

View job Apply on company site

Senior Data Engineer - AI Infrastructure Integration, High Performance Compute

At Bank of America - New York · Jersey City

Posted on Aug 19

View job Apply on company site

Senior Staff AI Engineer - Agentic AI Platform (Remote Eligible)

At Capital One - Remote / Flexible

Posted on Sep 30

View job Apply on company site

Apple

Senior Software Engineer - Generative AI & ML, Customer Systems

Austin, TXPosted 24 days ago

Apply on company site View full job

Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.

At Apple, we are driven to deliver exceptional experiences through ultra-fast, thoughtfully designed, and meticulously crafted solutions. Our team is not just any group; we are a highly motivated, fast-paced, and dynamic collective of professionals committed to scaling new heights and achieving excellence. We seek individuals who strive beyond mediocrity and are relentless in their pursuit of perfection.

Contribute to model development and fine-tuning workflows for generative AI features.

Design and evaluate retrieval strategies for grounding large models in product-relevant data.

Prototype and benchmark multi-agent collaboration systems for structured reasoning tasks.

Partner with data and platform engineers to ensure scalable deployment and monitoring.

Description

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple's Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.

The Customer Support AI team is responsible for building multi-turn, conversational, agentic applications and frameworks to support Apple customers across numerous lines of business. You'll be contributing hands on to a team that consists of engineers, data scientists & researchers to enhance a multi-modal, multi-agent platform with a key focus on incorporating research to improve, latency, cost and customer experience. This is an incredible opportunity to contribute innovation & research to a well established generative AI platform within Apple. There is a huge amount of opportunity and growth within this space!

Preferred Qualifications

Proficiency in machine learning libraries (transformers, datasets).

Strong problem-solving and collaboration skills, with the ability to learn quickly and adapt to production-grade systems.

Experience working with Multi-modal LLMs to enable Voice capabilities is a plus or prior experience with STT, TTS systems.

Experience with deploying to cloud environments (AWS, GCP, on-remote hybrid) is required.

Minimum Qualifications

5+ years of hands-on experience in ML, backend engineering, data engineering

1-2 years of hands-on experience in training, fine-tuning, or evaluating LLMs

Foundational understanding of RAG architectures and vector-based retrieval systems

Strong experience partnering with business and engineering team to deliver AI solutions

Bachelor's or Master's degree in Computer Science, Machine Learning, or related field, or equivalent practical experience.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

View company profile