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TikTok

Dine-in SMB Operations Specialist Project Intern (TikTok Local Services) - 2026 Start

Jakarta, IndonesiaPosted 4 days ago

Apply on company site View full job

Responsibilities

About the Team
With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.
In Local Service, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.
At the same time, Local Service creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.
Applications are reviewed on a rolling basis, so we encourage you to apply early.

Responsibilities (Sales Support):
-Provide daily operational support to the BD team, conduct data monitoring, track KPI progress, compile weekly and monthly reports, and visualize team target performance.
-Coordinate cross-departmental resources, follow up on merchant onboarding processes, collect and help resolve various operational issues encountered by frontline BD to improve team execution efficiency.
-Participate in the design of incentive mechanisms to help the BD team hit performance targets, prepare supporting materials and facilitate daily team coordination, and assist leaders in team operation and risk control.

Responsibilities (Marketing Campaign Operation)
-Assist in planning platform marketing campaigns, monitor end-to-end campaign execution, and ensure timely launch and smooth delivery of activities.
-Track campaign metrics, focus on improving merchant sign-up rate for campaigns, drive merchant GMV growth through activities, produce regular data reports, and optimize campaign plans based on data reviews.
-Collaborate with the BD team to roll out online and offline activities, share campaign updates with frontline teams, summarize learnings and continuously iterate campaign mechanics.

Qualifications

Minimum Qualifications
- Currently pursuing a Bachelor's degree, internship with operation/business-related work experience.
- Clear logic, strong execution ability, data analysis ability, strong self-drive.
- Good communication skills, strong teamwork spirit, and a proactive mindset. Fluent in English and Bahasa Indonesia as the role will oversee Indonesia market.

Preferred Qualification
- Preferred experience working as part of a global or international team.
- Preferred experience working with data.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- Currently pursuing a Bachelor's degree, internship with operation/business-related work experience.
- Clear logic, strong execution ability, data analysis ability, strong self-drive.
- Good communication skills, strong teamwork spirit, and a proactive mindset. Fluent in English and Bahasa Indonesia as the role will oversee Indonesia market.

Preferred Qualification
- Preferred experience working as part of a global or international team.
- Preferred experience working with data.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

View company profile

Perks and Benefits

Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- On-Site Gym
- Long-Term Disability
- Short-Term Disability
- Virtual Fitness Classes
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(k) With Company Matching
- Performance Bonus
- Company Equity
Office Life and Perks
- Casual Dress
- Snacks
- On-Site Cafeteria
- Holiday Events
- Company Outings
- Some Meals Provided
- Happy Hours
- Pet-Friendly Office
Professional Development
- Promote from Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity And Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)