1,055 jobs for "Customer Support Engineer"

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARYProcure all components necessary to support production or prototype builds. In conjunction, responsibilities include; accomplishing the best possible pricing, lead time agreements, resolution of quality issues, delivery and inventory levels.ESSENTIAL DUTIES AND RESPONSIBILITIES• Participate in decision making of MPS loading through proper materials sizing.• Analyze, maintain, and execute Materials Requirement Plan (MRP). Continuously monitor and verify materials pipeline to ensure it meets the MRP requirements. Identify and appropriately address materials supply issues. • Ensure materials availability to support production per the Master Production Schedule through MRP execution, on-time delivery, and coordination of materials movement through receiving to production.• Proactively eliminate materials liabilities for Jabil by clearly understanding the ownership (supplier / customer). Track and provide supporting data to BUM in order to clearly define customer liable materials. Execute and maximize Jabil negotiated terms with suppliers to reduce materials liability. • Issue Purchase Orders to pricing, terms & conditions that are negotiated and agreed to by Jabil Commodity Managers and Buyers. Ensure suppliers' adherence to established agreements.• Optimize order management process to ensure effective communication with suppliers. • Maintain integrity of master data and purchasing planning parameters in order to minimize material liability and to balance the cost of procurement with inventory investment levels.• Monitor and continuously improve supplier's delivery and quality performance. Address and resolve recurring or critical issues by utilizing corrective action tools and additional resources.• Support Accounts Payable in resolving invoice discrepancies.• Provide inputs to drive and execute Jabil's commodity and pricing strategy. Work closely with Buyers, Commodity Managers, & SCM. Provide feedback on supplier performance and Jabil's strategies.• Minimize materials freight expenses for Jabil. • Monitor, track, and provide feedback on suppliers' performance on delivery, quality, and service.• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.• Comply and follow all procedures within the company security policy. • May perform other duties and responsibilities as assigned.JOB QUALIFICATIONSKNOWLEDGE REQUIREMENTS• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.• Ability to apply concepts of basic algebra and geometry.• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.• Ability to define problems, collect data, establish facts, and draw valid conclusions. • Ability to operate a personal computer including using a Windows based operating system and related software. • Advanced PC skills, including training and knowledge of Jabil's software packages. • Ability to write simple correspondence. Read and understand visual aid. • Ability to apply common sense understanding to carry out simple one- or two-step instructions. • Ability to deal with standardized situations with only occasional or no variables.• Ability to read and comprehend simple instructions, short correspondence, and memos. • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. • Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

About Jabil

Made Possible. Made Better.

Size: 10,000+ employees
Industry: Manufacturing

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