11,429 jobs for "Technical Support Engineer"

Description

More About the Role:

The Digital Modernization Sector of Leidos has an opportunity for a Systems Engineer to support efforts for the Naval Enterprise Network (NEN) OCONUS portion of the NGEN-R Service Management, Integration, and Transport (SMIT) contract located in Naples, Italy.

NGEN-R SMIT is the largest IT services program for the Navy, delivering the Naval Enterprise Network (NEN); inclusive of cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos supports the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts on one enterprise network.

Responsible for Tier III support, on site SME support, and engineering efforts on the NEN-OCONUS server and network infrastructure in Naples, Italy. This includes the responsibility for integrating NEN-OCONUS enterprise engineering efforts involving Naval Computer and Telecommunications Station (NCTS) Europe. This position involves responding appropriately to alerts and events and responding to incidents from triage through resolution, including escalations, where appropriate. Conduct infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. Provide root cause analysis documentation in accordance with Government procedures. Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.

What You'll Get to Do:

• Tier Level III support for the Theatre Network Operations Service Center (TNOSC) on NEN-OCONUS.

• Coordinate all maintenance and restoration activities with the TNOSC and Local Network Service Center (LNSC) engineers and leadership on a daily basis.

• Provide technical support for NIPR/SIPR services.

• Responsible for Operating System (OS) upgrades on all related systems on the base.

• Work closely with NIWC on all new additions to the network.

• Responsible for the configuration and testing of all new additions.

• Work closely with all visiting teams performing work related to the expansion and upgrades to NEN-OCONUS related systems and infrastructure.

• Responsible for upkeep of the base infrastructure (routers, switches, UPS, crypto devices, etc).

• Perform maintenance tasks on the NEN-OCONUS (replace power supplies, hard disks, fans, tape drives, etc).

• Assist with NEN-OCONUS system refresh, and deployments.

You'll Bring These Qualifications:

• Bachelor's Degree in related field and minimum 4 years previous relevant experience; or Master's Degree in related field and minimum 2 years previous relevant experience (an additional 4 years of experience may be substituted for a degree).

• Must be a US Citizen and possess an active DoD Secret Clearance.

• Compliant with DoD 8570 IAT Level II (Security+, MCSA Server, etc.).

• Possess a Certified Information Systems Security Professional (CISSP) Certification.

These Qualifications Would be Nice to Have:

• Top Secret Clearance.

• ITIL Foundation v3 or v4.

• Possess a Microsoft Desktop Administrator Associate, Microsoft Endpoint Administrator Associate, or Microsoft Azure Administrator Associate.

NGEN

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

November 2, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $87,100.00 - $157,450.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

About Leidos

https://www.leidos.com/

Size: 10,000+ employees
Industry: Information Technology

View company profile