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Infosys

IT User Support Specialist with German - Hybrid

Remote / FlexiblePosted 9 days ago

Apply on company site View full job

We offer business consulting, technology and engineering solutions and end-to-end transformative business process management services to some of the world's most iconic brands.

Job description, responsibilities, and duties
Brno, the Czech Republic, Full-time

INFOSYS provides career opportunities and stable employment in a multinational environment where YOU can get a chance to use various languages, be a part of prominent and world-famous brands, and acquire and upgrade IT skills working from the all-new office building in the center of Brno.

Your tasks in detail:

Be assigned to one future-oriented, long-lasting, and eminent corporation client
Be responsible for aremote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client
Be acoordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L1 support)
Be amember of the international, dynamic, and innovative company environment

Why does Infosys choose you? You definitely have:

Fluent German & English language skills (written and spoken)
Good communication skills (be able to handle phone calls, reply to emails and give auseful guidance to the client)
Multitasking and problem solving skills
Knowledge of Windows, Android or iOS, Microsoft Office, etc.
Experience in IT support is beneficial (not mandatory)

Employee perks, benefits:

Hybrid Work Model
25 Days of Paid Leave
Performance Bonus
Meal Allowance
Multisport Card
Benefit Card
Modern Offices (Vlnena Street) with a Game Room, a Silent Zone, Kitchenettes in the Center of Brno, 2nd Largest City in the Czech Republic
Financial Reward for Referring Your Friends
Expat Assistance Services for New Joiners
Relocation Package (for candidates relocating from other EU countries)
Team Building Activities
Long-Term Career Prospects

About Infosys

https://www.infosys.com

Size: 10,000+ employees
Industry: Consulting

View company profile