1,121 jobs for "Technology Support II"

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
The Proposal Services hybrid role offers a dynamic opportunity for early-career professionals to gain hands-on experience in administrative and project coordination functions. This role supports proposal development efforts as part of the UKG Proposal Services team. Candidates will collaborate across departments to ensure timely and high-quality proposal submissions, while building foundational skills in Proposal Management.
Responsibilities:
Administrative (Primary)
• Set up and manage Ombud project workspaces and final responses.
• Format, proofread, and prepare final copies for distribution.
• Attend sales kick-off calls to gather proposal coordination requirements.
Proposal Management (Secondary)
• Manage proposal timelines to ensure timely submission.
• Follow documented proposal processes and guidelines.
• Collaborate with sales, pre-sales, and product SMEs.
• Support the Proposal Consultant team lead and act as backup Project Manager.
Other Responsibilities
• Work with senior team members for guidance and approvals.
• Shadow experienced consultants to build project management skills.
• Join knowledge-sharing sessions to learn proposal best practices.
• Attend Proposal Services team meetings when possible.
• Manage and submit monthly expenses.
Database and Content Management
• Help maintain and update content in the Proposal Services database.
Other responsibilities
Required Background and Skills:
• Critical thinking and problem resolution skills.
• Excellent written and verbal communication skills.
• Ability to work collaboratively in a team environment and take direction from senior team members.
• Basic proficiency in Microsoft Office Suite, Microsoft Co-Pilot, AI Prompt generation, and willingness to learn tools like Ombud, Salesforce, and online proposal platforms.
• High attention to detail and ability to meet deadlines.
• Must be team-orientated and sales-focused.
• Interest in technology solutions and enterprise applications.
• A bachelor's degree is preferred or a combination of 4 years of administrative or PreSales experience is desired.
Compensation:
• Base salary commensurate with experience.

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

About UKG

Size: 10,000+ employees
Industry: Technology

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