1,026 jobs for "Senior Production Support Engineer"

Imagine what you could do here. At Apple, phenomenal ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

Apple Online Store team is one of the rapidly growing business team inside Apple. Apple Online Store has presence in 40+ countries and transacts in more than 25 currencies. We are looking for a highly motivated software engineer to join our Transactional Services Engineering team. You will be building world-class solutions sought at improving the hugely successful Apple Online Store's e-commerce experience and features across different platforms.

You will work on cutting-edge technologies and concepts such as Java, Micro-Services, AWS, Event Driven Architectures, SQL/NO-SQL DB, etc. This is an exciting role, demanding a strong technology background and collaboration skills to be able to support software that meets high standards from a functional standpoint and demands operational excellence in both production and non-production environments.

Description

Retail and Marcom Engineering, an IS&T team, builds and operates the systems and experiences that connect Apple's products with its customers. The team owns the technology behind both Apple's online and physical stores and drives the interactive marketing experiences and tools that keep creative operations moving. Together, those functions deliver the technology behind every product story Apple tells and every purchase a customer makes.

We are looking for a self starting, energetic individual with excellent written and communication skills, who is a great team player, but not afraid to question assumptions and take initiative. As part of the AOS Transactional Services Engineering team, your responsibilities include building high throughput, high performance, highly scalable and reliable web services and applications that powers the Apple Online Store, in SOA design working closely with other applications engineering team and interacting with product, design, content, QA and many other groups to lead and deliver world class e-commerce experience from merchandising to checkout on web and mobile platforms, in an exciting fast-paced environment. This position requires an individual, who is passionate about creating innovative solutions down to the details and can lead the team by example.","responsibilities":"Leading and delivering world class engineering products in a fast-paced environment.

Focusing on building high throughput, high performance, reliable, and global payment services that support Apple's online store.

Architecting and leading technical integration of Apple Online Store with Apple own financial products such as ApplePay, AppleCard, and Wallet, along with international payment vendors, banks and gateways.

Designing and implementing innovative and highly secure new next generation e-commerce payment instruments.

Designing and building server web applications, RESTful web services, supporting frameworks, tools and security infrastructure to support Apple Online Store.

Handling production data in accordance with our privacy policy.

Providing support and work with cross functional teams to design solutions that extend beyond the Apple Online Store.

Preferred Qualifications

Experience in developing multi-tier highly scalable, high-volume performing, multi-threaded and reliable and distributed web services.

Knowledge and experience of Service-Oriented architectures, micro-services and distributed event driven architectures.

Sharp analytical abilities and proven design skills and strong leadership abilities in driving operational excellence and best engineering practices. Proven ability to achieve stretch goals in a highly innovative environment.

Experience with EKS, Containerization, Serverless Technologies, SNS/SQS, ElastiCache, S3 and Kubernetes is a plus.

Experience in SpringMVC, No-SQL DB like Cassandra, DynamoDB, Couchbase etc is desirable.

Experience scaling distributed systems to handle millions of concurrent requests is desirable

Experience in Retail transactional systems and/or Payments processing is a plus

Track record of leading software projects within a team as a tech lead (TL), while mentoring software engineers.

Comfortable using CI/CD tools to build, test, deploy, and release containerized software applications on cloud-based Kubernetes (e.g. AWS EKS, GCP GKE, Azure AKS, etc.).

Understanding of advanced JVM internals (e.g. garbage collection, memory allocation, JIT, JNI, etc.).

Knowledge of networking concepts & protocols (e.g. HTTP/HTTPS, CDN, edge computing, load balancing, OSI model, etc.).

Minimum Qualifications

B.S. in Computer Science, Computer Engineering, or a related technical field, or equivalent professional work experience.

5+ years proven experience developing software in a professional capacity. Longer experience preferred.

3+ years proven experience implementing, and shipping high-scale, high-performance, highly available, fault-tolerant, and secure cloud-based distributed systems, including proficiency in API implementation (e.g. REST, RPC, GraphQL, etc.).

3+ years proven experience using relational (e.g. Postgres, MySQL, etc.) and NoSQL (e.g. Cassandra, MongoDB, etc.) databases, including proficiency in schema design and query optimization.

Proficiency with Java, including proficiency in concurrency, memory management, and performance optimization techniques.

Proficiency in Object Oriented Programming principles, data structures, algorithms, and software design patterns (e.g. GoF), with a proven focus on implementing testable, maintainable, and extensible backend code.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

View company profile