Job Description SummaryThe GSI Finance - Billing Process Owner is a strategic advisor and change agent responsible for driving comprehensive automation and transformation of Billing system and process. This role requires a deep understanding of finance function, processes, and technologies to deliver measurable improvements in efficiency, effectiveness, and delivery. The successful candidate will possess a blend of contemporary digital and IT skills, solutions mindset, strategic thinking, operational expertise, and change management skills to lead complex process initiatives, and also lead a keen and capable team.
Job DescriptionKey Responsibilities - Strategy Development and Execution Global Billing process for GSI Business:
- Develop and execute a holistic Billing strategy aligned with business objectives.
- Assess current finance operations, identify pain points, and define target operating models.
- Develop business cases and ROI analysis for automation initiatives.
- Billing Function Optimization, document 'As-Is' and 'To-Be' billing process maps
- Define automation capabilities, focus on process simplification and data accuracy in billing
- Redesign, automate and optimize invoicing processes to enhance efficiency and effectiveness.
- Implement industry best practices and leverage automation technologies (RPA, AI) to streamline operations.
- Implement Transactional Service Team / Centres of Excellence to drive operational excellence.
Technology Implementation and Adoption:
- Lead the integration of finance systems (ERP, BI, etc.) with automation tools
- Drive adoption of emerging technologies (cloud, AI, machine learning) to enhance Billing process capabilities.
- Ensure data quality, integrity, and security throughout the invoicing process
- Develop self-service reporting capabilities to empower business users.
Change Management- Develop and execute comprehensive change management plans to ensure successful adoption of transformation initiatives.
- Build stakeholder buy-in and manage resistance to change.
- Provide training and support to finance teams throughout the transformation journey.
Team Leadership and Development:
- Lead and mentor a high-performing finance transformation team.
- Develop talent and succession plans to build a strong finance organization.
- Foster a culture of innovation and continuous improvement.
Qualification / Desired Characteristics- Bachelor's degree in finance, Accounting, or related field MBA or advanced degree preferred.
- Minimum of 7 years of experience in finance, with a strong focus on transformation and consulting.
- Proven track record of leading complex finance transformation projects.
- Deep understanding of finance functions, processes, and technologies.
- Understanding of SAP -PS/SD modules is preferable
- Training and working experience of implementing contemporary technology / advancements to finance processes
- Working experience in a GCC organisation / similar IT set-up is preferred
- Strong analytical and problem-solving skills with a data-driven mindset.
- Excellent project management and organizational abilities.
- Strong leadership and communication skills.
- Ability to build relationships with stakeholders at all levels.
Additional InformationRelocation Assistance Provided: Yes
