9,809 jobs for "Manager, Customer Experience"

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.

Hybrid role based in our Varna office, with 3 days onsite per week.

As a UK Payroll Processor, you will be responsible for the successful operation of our client's UK payrolls, handling a portfolio of client accounts from Start to finish through our payroll software.

This will include:
• Running full end-to-end payrolls
• Gathering and validating all data and information required to successfully implement and run a new client's payroll through our payroll software our Platform.
• Work with our Implementation team to ensure the successful setup of the payroll software.
• Update the Payroll Manager with the latest status including the escalation of risks and issues impacting the project.
• Operate end-to-end payroll process on monthly payrolls for allocated clients (including processing the HMRC Submissions, net pay transfers and HMRC Payments).

Requirements
• 1+ Years' Experience working within a Payroll, Accounts or Finance Function.
• Advanced knowledge of Microsoft Excel, and ability to quickly analyse data and come to solid conclusions.
• Superb client engagement skills and confident in engaging with and building relationships with all levels of stakeholders.
• Excellent facilitation, communication, presentation, and problem-solving skills
• Excellent attention to detail.
• Must be motivated, professional and able to work on own initiative, with the capacity to be a versatile team player - flexible, proactive, and pragmatic.
• University degree in a relevant or related field is an advantage but not a requirement.

Full training is given to the right applicant, so payroll experience is advantageous but not a requirement.

Benefits:

• 25 to 28 days of annual leave;
• Medical coverage provided by Bulstrad for you and your dependents;
• Life, AD&D, Disability & critical illness coverage provided by DZI;
• Meal vouchers provided by Edenred - EUR 95 per month;
• Employee Assistance Programs available 24/7;
• Global Tuition Reimbursement program - up to EUR 3 425 per year;
• Fertility support - up to EUR 6 525 per year;
• Adoption assistance;
• Business travel insurance;
• U choose program - EUR 275 every quarter to be spent on eligible items.

Company Overview:

UKG is the Workforce Operating Platform with unified HR, payroll, and workforce management, built to solve the unique challenges of frontline work. Powered by people-first AI and decades of labor data, UKG turns workforce intelligence into real-time decisions around staffing, pay, compliance, and productivity, enabling every worker to confidently take action as work happens. That's why more than 80,000 organizations worldwide trust UKG to run their workforce - not just manage it. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

The pay range for this position is €13,500 to €16,000 gross per year. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG's benefits and rewards at https://www.ukg.com/about-us/careers/benefits

About UKG

Size: 10,000+ employees
Industry: Technology

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