8,840 jobs for "Product Support Engineer"

The opportunity

Hitachi Energy Transformer Business Unit in Greater China operates across 55 cities, employs over 1,900 staff, and manages 5 transformer manufacturing plants. More than 90% of its sales come from locally manufactured products. We offer a comprehensive portfolio of Transformers Products, Solutions and Services. Transformers are essential in all electricity-related fields and applications, including power generation, transmission and distribution, oil, chemical and gas, industrial manufacturing, semiconductor and data centers, as well as building and transportation sectors.

Nearly half of our white-collar workforce comprises employees in engineering and scientific fields. Internally, we have targeted talent development programs for employees at different stages of their career development to build skills and competencies, foster training, support people to own career development, scale up organization for growth and execution.

How you'll make an impact

1. Develop, implement, and maintain supplier quality management systems and procedures in accordance with company standards and industry best practices.
2. Conduct supplier audits and assessments to evaluate their quality capabilities, processes, and compliance with specifications.
3. Collaborate with purchasing, engineering, and manufacturing departments to define supplier quality requirements and specifications for new and existing components.
4. Monitor supplier performance through key quality metrics (e.g., defect rates, on-time delivery, corrective action effectiveness) and drive continuous improvement initiatives.
5. Lead and support problem-solving activities related to supplier non-conformances, utilizing tools such as 8D, FMEA, and Root Cause Analysis.

6. Manage and track supplier corrective and preventive actions (CAPAs) to ensure timely and effective resolution of quality issues.
7. Participate in new product development (NPD) projects to ensure supplier involvement in design reviews, APQP activities, and PPAP submissions.
8. Prepare and present regular reports on supplier quality performance to management.
9. Maintain strong relationships with suppliers to foster a collaborative approach to quality improvement.

10. You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

11. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background
1. Bachelor's degree in Electrical Engineering, Mechanical Engineering, Industrial Engineering, or a related technical field.
2. Minimum of 3-5 years of experience in supplier quality engineering or a similar quality assurance role within a manufacturing environment, preferably in the power or heavy industrial sector.
3. Strong understanding of quality management systems (e.g., ISO 9001) and quality tools (e.g., FMEA, SPC, MSA, 8D, PPAP, APQP).
4. Proven experience in conducting supplier audits and assessments.
5. Proficiency in English, both written and verbal, for effective communication with international suppliers and internal stakeholders.
6. Ability to read and interpret technical drawings, specifications, and quality standards.
7. Strong interpersonal and communication skills, with the ability to influence and collaborate effectively.
8. Willingness to travel domestically and internationally to supplier sites as required.

More about us
We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us - in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :

1.Up to 30 days full paid leaves per year
2.Flexible Benefit program (Supplementary Pensions included)
3.Medical Insurance(outpatient and inpatient)
4.Long service awards
5.Flexible Working(subject to role)

Are you ready for an exciting new challenge? Does the above description sound like you? Welcome Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested - don't delay, apply today! All other questions can be directed to Talent Acquisition Partner: Cherry Zhang, WeChat: cherryzhang2023.

Apply now

Current employees apply here

About Hitachi Energy

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all.

Size: 10,000+ employees
Industry: Engineering

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