8,840 jobs for "Product Support Engineer"

Are you a big-picture thinker who loves setting ambitious goals? Do you have a passion for understanding how each line of code affects all the others? In the Core Operating Systems group we ensure the OS is inseparable from each device's identity as a whole. We work on a core technology that is committed to building fully integrated operating systems which combines hardware, software, and apps into a single Apple experience. Your dedication to cross-disciplinary collaboration will help develop groundbreaking technologies, such as iOS, macOS, watchOS, tvOS and visionOS. By crafting these distinct and holistic user experiences, you'll continue to uphold and advance the excellence people expect from Apple devices.

The people here at Apple don't just build products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

The CoreOS Asia team within Apple's CoreOS organization is looking for an extraordinary software engineer to work on state-of-the art technology, bring-up and triage of next generation Apple devices under rapid product iteration. In this role you will have the opportunity to make a major impact in the way that Apple develops and ships our products. We strive to create and foster a friendly environment that welcomes innovation and liberating amount of autonomy.

Description
- You will support product requirements for iPhone/iPad/Mac/Apple Watch/AppleTV/Apple Vision Pro - Bring-up, verification, and triage of new hardware platforms - Work collaboratively with other parts of Apple to diagnose and triage new product introduction (NPI) issues in factory.
- You will work with cross-functional teams and help delivering high quality software at fundamental layer of operating system including frameworks, daemons, drivers for both factory and consumers.
- You need to keep security and performance in mind, enabling key features while protecting privacy and preventing fraudulence.
- The engineer will make a critical impact on the implementation and quality of Apple's next generation products.
- Up to 10-20% travel.

Preferred Qualifications
Master's degree or equivalent experience in Computer Science or related field
5+ years' work experience on system or embedded software
Experience with operating systems design and kernel/bootloader development
Experience with writing embedded device drivers
Experience with platform bring-up or porting of operating systems
Rich experience of programming on cryptography
Extensive knowledge of hardware platforms & processor architectures
Experience of coding on server client mode software with enhanced security
Proven creative, critical logical thinking and troubleshooting skills
Highly self-motivated and capable of work and finish tasks alone
Comfortable and adaptable in a fast-paced environment
Excellent communication and leadership skills, excellent judgment; a self-directed, proactive approach to tackling problems and working through impediment and ability to generate trust and build alliances with co-workers.

Minimum Qualifications
Bachelor's degree or equivalent experience in Computer Science or related field
Have at least 2 years' work experience as a system or embedded software engineer
Highly proficient in C/C++, and object oriented programming
Profound understanding on Operating System concept
Fluent in both oral and written English

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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