Help shape how critical vendor-driven change is delivered across the Asia Pacific region. In this role, you will drive disciplined execution, clear governance, and strong risk and control outcomes across a dynamic portfolio. You will partner with senior stakeholders across product, technology, and operations to deliver change with measurable impact. You will also lead and develop a high-performing regional team.
As an Vice President within the Asia Pacific Asset Management Operations team, you will lead end-to-end delivery of vendor-related change initiatives, from intake through governance and execution oversight to delivery outcomes. You will lead and manage the APAC vendor change management team, providing direction, performance management, coaching, and capability development. Additionally, you will closely with Product, Operations, Client Services, Business Management, Technology, Legal, Compliance, Risk, and Controls, as well as external vendors, to ensure change is delivered with appropriate governance, strong controls, and operational resilience.
Job responsibilities
- Own the Asia Pacific vendor change portfolio end-to-end, from demand intake through planning, dependency management, delivery tracking, and reporting
- Lead and develop the vendor change management team, including objective setting, coaching, performance management, and capability development
- Drive governance and standardization to ensure changes are assessed, approved, documented, controlled, and executed consistently
- Partner with cross-functional stakeholders (Product, Operations, Client Services, Business Management, Technology, Legal, Compliance, Risk, and Controls) to align delivery to priorities and roadmaps
- Provide execution oversight across multiple initiatives, managing risks and issues, removing blockers, and maintaining accountability to timelines and deliverables
- Ensure strong controls and operational resilience, including auditability and operational readiness for change delivery
- Manage issues and escalations with clear articulation of impacts, options, and recommendations to drive timely resolution
- Engage external vendors to align scope, timelines, dependencies, and handover expectations to enable successful delivery
- Provide senior-stakeholder communications, including decision requests, progress updates, and emerging risk visibility
- Drive continuous improvement of processes and operating models to improve scalability, controls, and stakeholder experience
Required qualifications, capabilities and skills - Bachelor's degree in Business or a related discipline, or equivalent experience
- At least 10 years of experience in financial services delivering change management and/or business change outcomes
- Demonstrated people management experience, including coaching, performance management, and team development
- Proven experience partnering with cross-functional stakeholders to prioritize and deliver work
- Project management experience, including planning, organization, and execution against deadlines
- Demonstrated ability to manage issues to resolution, including structured escalation when needed
- Strong written and verbal communication skills, including executive-level status reporting
- Intermediate understanding of investment vehicles (e.g., mutual funds, exchange-traded funds (ETFs), pension funds)
- Strong analytical and problem-solving skills, with attention to detail and quality controls
- Ability to adapt to changing priorities and deliver outcomes in a fast-paced environment
Preferred qualifications, capabilities and skills - Experience in a project management office, client service, operations, and/or business management function
- Experience enhancing operating models, re-engineering processes, and strengthening control frameworks
- Knowledge of complex instruments (e.g., derivatives and alternatives)
ABOUT USJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAMJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
