2,077 jobs for "Global Software Support Engineer"

The people here at Apple don't just build products - we craft the kind of wonder that's revolutionised entire industries. It's the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it. Apple's SAP Technology team is seeking a highly skilled SAP Basis Administrator to handle and optimise large-scale SAP systems that support critical business functions. The role focuses on ensuring system scalability, availability, performance, infrastructure security, and software lifecycle management. The ideal candidate will bring passion, creativity, and problem-solving ability to a multifaceted global environment.

Description
We are looking for a Technical Engineer who is passionate about operational perfection through automation and engineering processes. You will play a crucial role in ensuring the flawless integration of development and operations processes to deliver outstanding and highly available SAP systems. You will work with SAP technical and functional teams to understand infrastructure requirements, while promoting efficiency, scalability, security, and reliability throughout the
software lifecycle.","responsibilities":"Collaborate with cross-functional SAP teams to ensure applications achieve high availability and scalability.
Work closely with SAP Technical teams to ensure smooth integration and deployment of on premises and Alibaba Cloud applications
Create automation frameworks to streamline common development and operational tasks
Create technical documentation, architecture designs, policies, best practices, and guidelines for the Alibaba Cloud Infrastructure team, while serving as an advocate for Alibaba Cloud Infrastructure processes
Diagnose and resolve issues to ensure the continuous availability and reliability of services

Preferred Qualifications
Proficiency working with configuration management and Infrastructure as Code (IaC) tools such as Ansible and Terraform
In-depth understanding of observability technologies such as Prometheus, Splunk, and Grafana.
Relevant certifications in Alibaba Cloud (e.g., Associate Cloud Engineer, Professional Cloud Architect) are a plus.
SAP Basis experience in managing and administering SAP Systems is a plus.
Good organizational skills to complete and follow up with tasks and action items.
Dedicated, innovative, accountable, and willing to take challenges and risks.
Collaborative and through with attention to details.
Adaptable to prioritizing multiple issues in a high-pressure environment

Minimum Qualifications
2 years experience of public cloud working experience in Alibaba Cloud, AWS or other cloud platforms.
2 years of Administrator experience in Linux or Unix.
2 years of experience working in Infrastructure/IT/DevOps field.
Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent years of work experience.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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