1,131 jobs for "Customer Success Architect"

Responsibilities

About the Team
We believe the services and community we've built can not only transform how people are inspired on the platform, but also transform how businesses from different industries, big or small, capture growth opportunities in this new era. TikTok is building out our Solutions Engineering team to help our external clients and partners thrive on this journey. As a Solutions Engineer, you will have the opportunity to identify and solve technical challenges by architecting and building solutions, prioritize client success, and work cross-functionally to help clients achieve their business objectives.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities
- Develop and manage relationships with customers' and partners' technical teams and support joint engineering roadmaps.
- Partner with sales teams to identify technical solutions that address advertisers' business goals.
- Build and deliver products and end-to-end customized solutions in collaboration with Ads product and engineering teams.
- Collaborate with cross-functional stakeholders to understand business challenges and translate them into scalable technical solutions.
- Provide technical insights and influence product development roadmaps to address customer and business needs.

Qualifications

Minimum Qualification(s)
- Individuals who are completing or have recently completed a Bachelor's degree in Computer Science or a related discipline
- Experience shipping production quality code
- Familiar with one or more general purpose programming languages including but not limited to: Python, Go, Java, C/C++.
- Ability to effectively communicate technical concepts to non-technical audiences.
- Ability to collaborate with various sized stakeholder groups internally and externally.
- Demonstrated knowledge of API and backend systems design.

Preferred Qualification(s)
- Experience working with cross functional teams.
- Solutions-oriented with strong problem-solving and development experience.
- Good collaborator and team player, comfortable working in a fast moving, culturally diverse and globally distributed team environment.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $128000 - $256000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s)
- Individuals who are completing or have recently completed a Bachelor's degree in Computer Science or a related discipline
- Experience shipping production quality code
- Familiar with one or more general purpose programming languages including but not limited to: Python, Go, Java, C/C++.
- Ability to effectively communicate technical concepts to non-technical audiences.
- Ability to collaborate with various sized stakeholder groups internally and externally.
- Demonstrated knowledge of API and backend systems design.

Preferred Qualification(s)
- Experience working with cross functional teams.
- Solutions-oriented with strong problem-solving and development experience.
- Good collaborator and team player, comfortable working in a fast moving, culturally diverse and globally distributed team environment.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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