840 jobs for "Customer Success Manager/Senior Manager (BtoC)"

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.

About the Team:
Our Sales organization has experienced tremendous growth quarter over quarter! We take great pride in having the highest employee engagement in the company. There is long term success and tenure on the team with experienced leadership. With UKG's aggressive compensation plans and global President's Club trips, our top reps are exceptionally well-rewarded for overachieving.

If you are a highly successful software salesperson and have followed our company's growing success, you know we rarely have openings in our sales ranks. Why? Because we hire only the best HRMS/Global Payroll Reps and equip them with the best products, support personnel, and tools to ensure long-term success. Now it's your turn to build your sales legacy: we are expanding our sales force and looking for the very best to represent UKG.

About the Role:
The Enterprise Account Executive will focus on selling into the Enterprise space on the Manufacturing Team. A successful candidate will use consultative selling skills to understand prospect and client business requirements and recommend the best UKG software solutions to meet their objectives. You will be responsible for net-new logo and client sales for our Manufacturing Enterprise business segment. In this role, the AE will receive a roster of prospect and client accounts in a defined territory, this is a true Hunter role.

Core Responsibilities:
Drive Enterprise-Level Growth
• Drive significant revenue generation and account expansion initiatives, focusing on million-dollar+ contracts and long-term partnerships across UKG, customers, and partners.
• Continuously bring ideas to the table and communicate them to leadership.
• Position all offerings in accounts to drive maximum revenue.
• Forecasting and key tasks updated daily.
Strategic Client Relationship Management
• Foster and maintain executive-level relationships with C-suite and senior decision-makers in all accounts, leveraging your enterprise selling experience to act as a trusted advisor.
• Conduct onsite executive business reviews in all assigned accounts, coordinated by the Enterprise Account Executive, bringing key stakeholders from UKG to the table.
• Coordinate all account communication, both internally and externally.
Advanced Sales Strategy Execution
• Utilize your extensive sales expertise to craft and implement sophisticated sales strategies for all prospects, addressing industry-specific challenges and opportunities to drive demand and close net new customers to UKG.

About You:

Basic Qualifications:
• 5-7+ years of proven success selling cloud/SaaS solutions to C-level executives. HRMS/Global Payroll experience is a strong plus.
• Consistently exceed a $2 Million+ quota.
• 5+ years of experience selling complex deals over $1M in ARR managing sales cycle over 12+ months.

Preferred Qualifications:
• Demonstrated experience building a territory and pipeline from scratch.
• Consistently execute a thoughtful, strategic sales process, including internal business partners and executive engagement.
• BA/BS or equivalent (MBA a plus)
• Superior negotiation, written and verbal communication skills

Travel Requirement:
• Up to 50%

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer:

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster
UKG participates in E-Verify. View the E-Verify posters here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process:

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.

Pay Transparency:

The base salary range for this position is $125,000 to $140,000 annually, with the opportunity to significantly increase total earnings through a performance-based incentive compensation plan. The plan may provide for the payment of commissions and restricted stock unit awards as part of total compensation. The base pay offered may vary depending on skills, experience, job-related knowledge, and work location. Learn more about UKG's benefits and rewards at https://www.ukg.com/about-us/careers/benefits

About UKG

Size: 10,000+ employees
Industry: Technology

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