1,785 jobs for "Manager, Technical Support"

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The people who work here have reinvented entire industries with Apple Hardware products.

Are you a technical leader who can drive decisions, not just track them? Can you influence across silicon and software organizations to turn security requirements into committed, shipped features?

Security and privacy are foundational to everything we build at Apple. They are not afterthoughts-they are core design principles embedded from the earliest stages of product development. From the silicon up, we engineer our products to protect user data, ensure device integrity and earn the trust our customers place in us every day. This commitment requires deep technical investment and relentless focus across hardware, software, and services.

Description

Apple is seeking a Security-focused Engineering Program Manager to own the end-to-end lifecycle of SoC security features-from early architecture discussions through silicon delivery and software enablement. You will be the connective tissue between Platform Architecture, SoC design, and Software teams, ensuring security features are well-defined, prioritized, roadmapped and fully supported when silicon becomes available.","responsibilities":"Facilitate technical discussions across Platform Architecture, SoC design, and software teams to drive security feature definition.

Own the decision-making process: drive discussions, capture technical opens, drive closure, and ensure alignment across hardware and software stakeholders.

Develop and maintain a multi-generation security feature roadmap aligned with Apple's product priorities and silicon schedules.

Proactively identify dependencies, conflicts, and gaps across the roadmap; drive resolution before they become critical path issues.

Partner with Software teams early in the security feature cycle to secure commitment for feature enablement.

Track silicon and SW readiness milestones and drive accountability to ensure features are fully supported and validated.

Drive the security specification review and sign-off process across all required stakeholders-Platform Architecture, SoC design, DV , Software, and Security teams.

Drive day-to-day program activities across a multi-functional team spanning silicon, firmware, software, and systems.

Recognize, evaluate, and communicate cross-functional risks; drive mitigation plans.

Build and maintain both strategic program plans and detailed execution schedules. Ability to drive issue triage and serve as a gatekeeper for incoming issues and feature asks.

Provide clear program status across all levels-from individual contributors to executive leadership.

Preferred Qualifications

Familiarity with SoC security architectures: secure boot, hardware key protection, cryptographic engines, attestation, trusted execution environments.

Demonstrated success driving multi-functional alignment and influencing without authority-especially across silicon/software organizational boundaries.

Track record of driving security-focused features across hardware and software teams.

Experience building and maintaining multi-generation technology roadmaps.

Awareness of SoC development lifecycle, from concept through mass production.

Ability to quickly absorb complex technical topics and translate them for diverse audiences.

Strong documentation and organizational skills; relentless follow-through on action items.

Experience presenting to and influencing senior management and executives

Minimum Qualifications

BS in Electrical Engineering, Computer Science, or related field + 10 years of relevant experience.

5+ years in SoC/Silicon/Cellular design, architecture, or silicon development.

Proven technical program management or cross-functional leadership experience.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,500 and $311,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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