1,428 jobs for "Global Product Support Engineer"

The people here at Apple don't just build products-they craft the kind of wonder that has revolutionized entire industries. It's the diversity of those people and their ideas that encourage the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple's Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.

Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.

Description
Build and maintain scalable, high-performance web applications that deliver seamless and intuitive user experiences. Collaborate with cross-functional teams including designers, product managers, and backend engineers to translate product requirements and designs into responsive, accessible, and user-centric interfaces.

Write clean, modular, maintainable, and reusable code using HTML, CSS, JavaScript, TypeScript, and modern frontend frameworks such as Vue, Angular, React. Contribute to frontend architecture and engineering best practices while ensuring applications meet performance, accessibility, security, and cross-browser compatibility standards.

You will own frontend features end-to-end, from understanding requirements and implementing solutions to testing, debugging, deployment, and production support. You will also participate in code reviews, identify opportunities for improving application performance and reliability, and stay current with evolving web technologies and development practices.","responsibilities":"Design, develop, test, and maintain responsive and scalable web applications using modern frontend technologies
Translate product requirements, UX designs, and technical specifications into high-quality, reusable frontend components
Develop clean, modular, and maintainable code using modern UI frontend frameworks
Build reusable UI components and contribute to frontend component libraries and design systems
Collaborate closely with backend engineers to integrate RESTful APIs and other data services
Optimize web applications for performance, responsiveness, scalability, and cross-browser compatibility
Work closely with product managers, designers, and engineers to deliver features from concept through production.
Continuously evaluate emerging frontend technologies and recommend improvements that enhance developer productivity and customer experience

Preferred Qualifications
Experience developing reusable UI components and implementing frontend design patterns
Experience integrating RESTful APIs and working with backend services.
Experience with frontend state management frameworks such as Redux or equivalent
Familiarity with frontend build and development tools such as Webpack, Rush, ESLint, and related tooling
Experience with CI/CD pipelines and automated frontend build and deployment processes.
Experience with web performance monitoring, profiling, and optimization.
Experience with modern testing frameworks and tools such as Jest, React Testing Library, Cypress, or Playwright.

Minimum Qualifications
Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
4+ years of professional experience in frontend/web application development.
Hands-on experience with JavaScript, TypeScript, HTML5, and CSS3.
Experience with modern frontend frameworks, such as Vue, Angular, React
Experience building responsive, accessible, and user-centric web applications

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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