3,319 jobs for "Senior Customer Engineer"

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.

UKG is seeking a full-stack Senior Software Engineer with solid .NET and React/Angular expertise to play a key role on the Talent Acquisition team! You will be focusing on full-stack development of innovative customer-focused experiences to help the company expand its solutions portfolio.

You'll be working in an agile environment to create a responsive and accessible front-end experience and adapt an existing codebase to develop the APIs to power it. You'll partner closely with the other software and quality engineers on your team, and with the product managers, analysts, and architects who bring requirements to the table.

Primary Responsibilities:

-Lead the development of new customer features and fixing critical issues across both web and mobile interfaces
-Participate in all aspects of the Software Development Life Cycle (SDLC)
-Foster the culture of driving quality software in a timely manner and continuously improve the development process
-Write stable and maintainable automation and review automation from other team members to ensure appropriate test coverage following testing best practices (test pyramid, white box, black box)
-Triage complex application issues and help improve our customer satisfaction
-Collaborate with product analysts, architects and engineers to develop and review requirements & design
-Learn new technologies, methodologies and practices to increase the productivity of the team
-Participate in collaborative code reviews to help learn and proper coding techniques and prevent regression defects or the introduction of problematic code
-Ability to troubleshoot and perform root-cause-analysis for system-related issues in Enterprise level software as part of an on-call rotation
-Work independently to coordinate and implement technical solutions while mentoring other engineers

Basic Qualifications:

-4+ years of experience engaging with software/test engineers on enterprise level software development projects
-4 years of experience in using .NET, JavaScript/Typescript, FrontendFrameworks (e.g. Angular/React) and Mongo/NoSQL
-Familiarity with Agile development methodologies
-Understanding of testing methodologies and best practices (test pyramid, black box, white box, performance testing)
-Version control systems and methodologies (GIT preferred)
-Strong background in the fundamentals of programming concepts, design patterns, OOP, BDD, TDD
-Familiarity with Docker, Kubernetes and public cloud deployment platforms (GCP)
-Degree in Computer Science or related technical discipline or equivalent experience

Company Overview:

"UKG is the Workforce Operating Platform with unified HR, payroll, and workforce management, built to solve the unique challenges of frontline work. Powered by people-first AI and decades of labor data, UKG turns workforce intelligence into real-time decisions around staffing, pay, compliance, and productivity, enabling every worker to confidently take action as work happens. That's why more than 80,000 organizations worldwide trust UKG to run their workforce - not just manage it. Learn more at ukg.com."

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster

UKG participates in E-Verify. View the E-Verify posters here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.

The pay range for this position is $105,800 to $150,750. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG's benefits and rewards at https://www.ukg.com/about-us/careers/benefits

About UKG

Size: 10,000+ employees
Industry: Technology

View company profile

Perks and Benefits

Health and Wellness
- Health Insurance
- Health Reimbursement Account (HRA)
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA with Employer Contribution
- HSA
- HSA with Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(k) With Company Matching
- Company Equity
- Performance Bonus
- Profit Sharing
Office Life and Perks
- Casual Dress
- Happy Hours
- Company Outings
- Holiday Events
Professional Development
- Tuition Reimbursement
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program