3,655 jobs for "Customer Support Engineer"

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supports the Test Engineer in the development and commission of test solutions executing the test qualification of the fixture and program as per the specific system qualification process.
• Responsibility for providing the deliverables to support the solution in production to both the Test Support Function and Manufacturing Operations.
• Assists in the build and manufacture of testers, fixtures and environmental tooling as required to meet the customer expectations.
• The Technician Engineer provides the interface to the Test Support function providing comprehensive documentation and training for all test solutions implemented.
• Provides the interface to the Manufacturing function providing comprehensive documentation and coordinating training and education for all test operations implemented.
• Through working with the Test Support function monitor and contribute to the improvement of Test Yields, Efficiency, Intermittencies and Uptime providing accurate reporting and clear targets for improvement.
• In conjunction with the Test Engineer strives to consistently upgrade the test process balancing cost, coverage with the goal of providing an optimized and cost efficient test process.
• Works closely with manufacturing and test support to ensure prioritization of support activities. He/ She will be responsible for coordinating the timetable for test readiness based on the weekly production schedule through the appropriate Test Support staff.
• May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS AND KNOWLEDGE REQUIREMENTS

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to operate a personal computer including using a Windows based operating system and related software.
• Advanced PC skills, including training and knowledge of Jabil's software packages.
• Ability to write simple correspondence. Read and understand visual aid.
• Ability to apply common sense understanding to carry out simple one- or two-step instructions.
• Ability to deal with standardized situations with only occasional or no variables.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret graphs.

EDUCATION & EXPERIENCE REQUIREMENTS

• H.S. Diploma required, Associate's degree in Electronics, Electrical Engineering Technology, or a related technical field, or equivalent practical experience.
* 1-3 years of experience in electronics testing, troubleshooting, and repair, preferably in a manufacturing environment.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

About Jabil

Made Possible. Made Better.

Size: 10,000+ employees
Industry: Manufacturing

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