1,403 jobs for "Customer Experience Coordinator(CEC)"

Engineering | San Francisco, United States | Remote, Remote

Working at Atlassian

Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

What you'll do

As a Senior Principal Forward Deployed Engineer, you will:

Code contributes across the entire Atlassian product suite, providing exceptionally broad engineering exposure
Lead the design, development, and deployment of AI/ML-powered solutions using Rovo tailored to customer needs.
Architect and implement robust application integrations using Python, JavaScript, or similar languages, with a focus on APIs, microservices, and enterprise-scale systems.
Influence product direction by building with the customers, and realising the last mile papercuts they go through.
Champion the adoption of AI-augmented workflow automation within customer environments, maximizing business value and operational efficiency.
Oversee the end-to-end deployment of AI solutions into production, ensuring continuous evaluation, monitoring, and improvement.
Navigate risk and compliance requirements, including AI risk assessment, data privacy (GDPR), and regulatory frameworks.
Mentor and guide Senior FDEs and engineers, fostering a culture of innovation, collaboration, and continuous learning.
Communicate complex technical concepts clearly to both technical and non-technical stakeholders, creating concise artifacts for peers, partners, and leadership.
Align technical solutions with business objectives, setting a clear vision for technological progress and measurable results.

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

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About Atlassian

Atlassian is a leading provider of collaboration software. Our software products help teams all over the planet make the impossible, possible.

Size: 10,000+ employees
Industry: Technology

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Perks and Benefits

Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA with Employer Contribution
- Fitness Subsidies
- Mental Health Benefits
- On-Site Gym
- HSA
Parental Benefits
- Adoption Leave
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
- Work-From-Home Stipend
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
- Leave of Absence
Financial and Retirement
- 401(k) With Company Matching
- Company Equity
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Office Life and Perks
- Holiday Events
- Casual Dress
- Pet-Friendly Office
- Happy Hours
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Professional Development
- Access to Online Courses
- Internship Program
- Leadership Training Program
- Tuition Reimbursement
- Learning and Development Stipend
- Promote from Within
Diversity And Inclusion
- Founder led
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program