7,418 jobs for "Customer Support Engineer"

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

The Trade Support Team Classification Senior Analyst provides EU HTS (European Union Harmonized Tariff System) and EU Dual use/Export Control Number (ECN) classifications of Jabil products and services and will provide information on import duties and license information to all Jabil's European sites, their business units, logistics teams and customs brokers. Carry out internal classification audits, internal trainings, participate in classification related projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Define HTS and ECN classification of finished goods, raw materials and other products
• Manage, sort, partition, enter, extract or add IM/EX data items into/from the SAP/GTS (Global Trade Services) database, into/from an MS Excel spreadsheet tool or other databases as required
• Research part and product technical characteristics from other Jabil departments, using SAP tools, customer or vendor websites, general internet searches, and other database searches to support IM/EX classifications assigned
• Assist and support the Regional & Global Trade Compliance team with performing trade compliance audits, reporting, and other related regulatory trade compliance responsibilities
• Carry out internal training of HTS or ECN classification related topics
• Participate in HTS or ECN classification audits and projects
• Assist and support the preparation, submittal and reporting on the status of license applications, binding rulings, BTIs and relevant authority communication
• Interpret HTS or ECN classification legislation changes
• May perform other foreign trade related classification tasks

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
• Experience in a Customs & Classification Environment.

Bachelor's degree is essential.
• Working knowledge of the European Union Harmonized Tariff System (TARIC), and working knowledge of the European Union Dual Use Regulations (ECN)
• Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.
• Solid communication skills in English.

Strong communication and customer service capabilities
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to write and follow complex correspondence. Read and understand visual aid.
• Ability to apply common sense understanding to carry out complex instructions.
• Ability to deal with non-standardized situations.
• Ability to read and comprehend complex instructions, correspondence, and memos.
• Ability to compute rate, ratio, and percent and to draw and interpret graphs.
• Ability to understand basic manufacturing processes (mainly in EMS sector)

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

TEN CUIDADO CON LOS FRAUDES: Las oportunidades laborales legítimas en Jabil se pueden encontrar en nuestro sitio web oficial Jabil.com. Ningun solicitante debe pagar para acceder a estas oportunidades de empleo. Al postularte para un empleo en Jabil, serás contactado a través del portal oficial de jabil por un correo electrónico con teminacion @jabil.com; llamada telefónica directa de un integrante del equipo de Jabil; o correo electrónico directo con una dirección de correo electrónico @jabil.com. Jabil no solicita pagos para realizar entrevistas ni en ningún otro momento durante el proceso de contratación. Jabil tampoco pedirá información personal de identificación como número de seguro social, acta de nacimiento, información de institución financiera, número de licencia de conducir o información de pasaporte por teléfono o correo electrónico. Si crees que estás siendo víctima de robo de identidad o fraude, repórtalo a la policía en los siguientes números y repórtala en el sitio web donde la encontraste. Llama a: 911 o 089.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

About Jabil

Made Possible. Made Better.

Size: 10,000+ employees
Industry: Manufacturing

View company profile