6,813 jobs for "Manager, Customer Success"

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Description

The Mac NPI PM organization role will lead the team within WW Operations and be the primary operations interface to the core product development team and other functional organizations within Apple. As the owner of the product, the NPI PM will ensure the successful launch products towards meeting it's stated cost, quality, schedule, availability and customer experience goals.

The NPI PM is responsible for all facets of the project launch which includes:

-Leading ramp availability for all product modules with Materials, Quality, Engineering and other internal and external teams.

-Ensuring security, materials, equipment, fixtures, staffing, training, documentation plans are in place at our partners.

-Drives responsive supply chains that optimize lowest costs, operational flexibility and high quality.

-Assesses, analyzes, consolidates, and communicates risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and other executive forums.

-Provides links from the Ops & Engineering Teams to the Factory teams from various development builds through new product introduction, including product hand-off to Sustaining Operations Management.

-Ability to travel internationally up to 20-25%

Preferred Qualifications

Experience working with off-shore manufacturers and traveling to manufacturing sites

Strong interpersonal skills and ability to present to management

Extraordinary ability to build relationships

Clear, consistent communication

Use data to drive decisions and be willing to take action

Enthusiastic and motivated

High level of detail while running several work-streams

Technical expertise and prior OEM management experience

Master's degree or MBA a plus

Minimum Qualifications

5+ years experience in manufacturing, process engineering or product development

BS degree in engineering field

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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