Technical Product Managers combine deep technical knowledge with product leadership to deliver key Riot Games products and experiences that make it better to be a player. Technical Product Managers drive strategic vision across Riot's products and technologies. By leading multidisciplinary teams, they solve complex technical and user-experience challenges to deliver impactful solutions.
As a Principal Technical Product Manager on the Commerce (Store) team, you will own and operate large-scale, distributed services that support millions of Riot players worldwide, enabling them to purchase digital goods such as champions and cosmetics within their favorite games. Working closely with game studios, you’ll help identify and deliver platform solutions that prioritize efficiency, scalability, and reliability for developers, while powering in-game experiences across all of Riot’s titles. Your primary focus will be on Storefront experiences across numerous channels within the Riot ecosystem, as well as the critical inventory fulfillment systems that support them. Your expertise will extend across adjacent Commerce product spaces including inventory, payments, battle pass, loyalty systems, fraud, gifting, and configuration management. You will report to the Director of Technical Product Management of the Commerce team within Publishing Platform.
Responsibilities:
- Define and align product strategy for critical, cross-cutting platform areas, prioritizing outcomes that create measurable value for developers and players
- Bring strategic structure and clarity to Commerce's hardest, most ambiguous initiatives so they're set up for long-term success
- Lead a team of engineers to design, build, and operate critical microservices for managing store, inventory fulfillment, and randomization based systems for Riot’s players and fans
- Partner deeply with engineering leads to ensure platform solutions are robust, scalable, and seamlessly integrated into developer workflows
- Work with teams of experts across the company to design, prototype, build, and ship new features
- Help ensure that your team is consistently executing with excellence
- Be part of a rotational on-call schedule for live product and internal customer support when required
- Work with technical and non-technical customers to understand their requirements and design solutions that fit their needs
- Own and communicate the product vision, mission, strategy, and multi-year roadmap in partnership with other Commerce product leads
Required Qualifications:
- 10+ years of relevant experience in Technical Product Management or a related engineering/technical field
- Experience leading backend engineering teams to design, build, operate, and maintain large scale microservice ecosystems
- Proven ability to operate at a Principal level, navigating organizational complexity to drive outcomes without direct authority
- Strong technical background (CS degree or equivalent experience) sufficient to credibly debate tradeoffs with engineering leads
- Experience translating open-ended or ambiguous technical capabilities into concrete product roadmaps with defined milestones and success metrics
- Track record owning platform, developer-tools, or systems products with internal customers
- Experience integrating agentic AI tooling into product management processes and craft
Desired Qualifications:
- Experience building ecommerce platforms and experiences including payments, fulfillment, fraud, store, inventory, and admin tools
- Experience with global products, regional requirements, privacy, compliance, identity, payments, or other domains with significant operational and regulatory complexity
- Experience designing products for internal technical customers such as game teams, engineers, or platform partners
- Experience working in games, live services, consumer technology, entertainment, or another globally scaled product environment
- Experience creating reusable platform capabilities that reduce duplicated work and improve outcomes across multiple products or business units
- Bachelor’s degree in computer science, engineering, product management, business, or equivalent practical experience
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.
At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
- Safeguarding confidential and sensitive Company data
- Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
- Accessing Company assets, secure digital systems, and networks
- Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
