6,460 jobs for "Manager, Product Support"

Responsibilities

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users. Join us as we drive the future of e-commerce here at TikTok.

We are looking for talented individuals to join our team in 2027. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at [TikTok].

Successful candidates must be able to commit to an onboarding date by end of year 2027. Please state your availability and graduation date clearly in your resume.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to [TikTok] and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:
- Identify and support creators with great potential in commerce, and provide training to help them grow; design and develop creator growth plans on TikTok
- Responsible for key business results including the number of creators at different levels, creator content engagement, and long-term retention/sustainable growth
- Identify the Affiliate Program strategy based on business needs, and design and implement creator and partner education programs to drive quality creator/content supply and creator growth at scale leveraging the Affiliate services/platform
- Align with cross-function teams to improve creators' experience on TikTok, and initiate and create opportunities for creators to grow, including but not limited to online and offline campaigns, brand opportunities, product launches, etc.
- Navigating through ambiguity, adapting to frequent changes, and influencing key stakeholders
- Initiate and launch efficient, cost-effective programs, content strategies, activations, or incentive strategies to incentives and engage creators to gain performance growth
- Decomposing complex problems, devising new approaches, and creating scalable solutions

Qualifications

Minimum Qualifications
- University or graduate students graduating in 2027
- Fluent Japanese and Good written English(TOEIC 700+)
- Detail oriented, self-motived, data driven, able to work in a diverse, fast-paced environment
- Familiar with Excel and Powerpoint

Preferred Qualifications
- Strong problem-solving skills
- Strong communication skills
- Familiar with data analysis tools

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- University or graduate students graduating in 2027
- Fluent Japanese and Good written English(TOEIC 700+)
- Detail oriented, self-motived, data driven, able to work in a diverse, fast-paced environment
- Familiar with Excel and Powerpoint

Preferred Qualifications
- Strong problem-solving skills
- Strong communication skills
- Familiar with data analysis tools

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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