2,058 jobs for "Services Technician"

Technical Expert

At Apple - Fairfax

Posted on Oct 15

View job Apply on company site

Senior Field Service Representative

At Eaton - Charlotte

Posted on Nov 6

View job Apply on company site

Technical Expert

At Apple - South Portland

Posted on Oct 12

View job Apply on company site

Quality Technician

At Eaton - South Bend

Posted on Nov 6

View job Apply on company site

Creative Pro

At Apple - Bellevue

Posted on Oct 11

View job Apply on company site

Lead Field Service Electronics Technician

At Eaton - Albany

Posted on Nov 5

View job Apply on company site

Test Lab Technician (Fargo, ND)

At Sonepar USA Inc - Fargo

Posted on Oct 16

View job Apply on company site

Pest Control Service Rep

At Rentokil Terminix - Mobile

Posted on Oct 31

View job Apply on company site

Pest Control Route Technician

At Rentokil Terminix - Largo

Posted on Oct 29

View job Apply on company site

Termite Technician

At Rentokil Terminix - San Marcos

Posted on Oct 17

View job Apply on company site

Manager, Facilities (Starbase)

At SpaceX - Starbase

Posted on Oct 23

View job Apply on company site

Maintenance Coach

At NIKE, Inc. - St. Charles

Posted on Sep 17

View job Apply on company site

Systems Field Service Representative - National Travel Team

At Schneider Electric

Posted on Sep 19

View job Apply on company site

Electro-Mechanical Technician

At USA TODAY Co. - Knoxville

Posted on Jun 3

View job Apply on company site

Nuclear Training Leader

At GE Vernova - Wilmington

Posted on Oct 7

View job Apply on company site

ELECTRO-MECHANICAL TECHNICIAN

At USA TODAY Co. - Gastonia

Posted on Apr 10

View job Apply on company site

Turbine Technician - 2nd shift

At GE Vernova - Houston

Posted on Aug 12

View job Apply on company site

Field Service Technician

At Schneider Electric - Dublin

Posted on Aug 26

View job Apply on company site

Building Automation Service Specialist II

At Schneider Electric - Nashville

Posted on Aug 22

View job Apply on company site

Service Technician (Preventative Maintenance)

At Henry Schein - Eastern Creek

Posted on Sep 21

View job Apply on company site

Apple

Technical Expert

Fairfax, VA$26 – $35/hrPosted 25 days ago

Apply on company site View full job

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Technical Expert, you have extensive functional troubleshooting skills and an ability to inspire excitement for Apple's products and services. You perform repairs on iPhone and other Apple products as required and make sure customers are educated about repair options and Apple products and services.

A Technical Expert exemplifies a skilled technician and shares knowledge across the team.

Description

Deepen extensive knowledge and stay up to date on Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.

Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.

Troubleshoot, diagnose, repair, and resolve service concerns for select Apple hardware and software.

Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.

Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.

Use extensive knowledge of hardware and software components to identify where technical issues may originate from and educate others on the team.

Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.

Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.

Demonstrate Apple's values of inclusion and diversity in daily activities.

Preferred Qualifications

You can:

Demonstrate technical expertise of Apple products and services, including repairing devices.

Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue.

Solve customer concerns through care, learning, and presenting technical problems and solutions clearly.

Communicate effectively and tailor your communication style to different audiences.

Support and educate the broader team by sharing knowledge, experiences, and insights.

Work in a fast-paced environment, sometimes under tight deadlines and pressure, while supporting multiple customers at the same time.

Work well in a team environment, demonstrating shared responsibility and accountability with other team members.

Minimum Qualifications

You should:

Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Have experience in retail or sales, or related work experience.

Possess the visual inspection and fine motor skills to safely perform hardware repairs.

Have experience troubleshooting hardware and software issues in a customer service environment.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $25.91 and $34.51/hr, and most new hires start at $25.91. Your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

View company profile