114 jobs for "Engineering Manager, Mobile"

Engineering Project Manager

At Apple - Bengaluru

Posted on Oct 15

View job Apply on company site

Engineering Program Manager, Intelligent System Experience

At Apple - Cupertino

Posted on Oct 10

View job Apply on company site

Software Engineering Manager, Siri

At Apple - Seattle

Posted on Oct 10

View job Apply on company site

Senior Principal Payment Tech Development Manager

At Capital One - Riverwoods · Chicago

Posted on Jul 11

View job Apply on company site

Sourcing Manager, Power Plant Equipment (Starlink)

At SpaceX - Austin

Posted on Jul 15

View job Apply on company site

Staff Software Engineer - Teamfight Tactics, Mobile

At Riot Games - Los Angeles

Posted on Sep 24

View job Apply on company site

Principal Software Engineer, Engine Systems

At Roblox - San Mateo

Posted on Sep 30

View job Apply on company site

Engineering Manager, App Performance

At Roblox - San Mateo

Posted on Sep 9

View job Apply on company site

Software Engineering Manager, Engine UI

At Roblox - San Mateo

Posted on Dec 18

View job Apply on company site

Sr Engineering Manager – API & Auth Platform

At Betterment

Posted on Sep 23

View job Apply on company site

Software Engineer II

At Uber - San Francisco · Sunnyvale

Posted on Oct 16

View job Apply on company site

Manager, Data Engineering

At Vanguard - Hyderabad

Posted on Oct 15

View job Apply on company site

Manager, IT Delivery

At Vanguard - Hyderabad

Posted on Oct 6

View job Apply on company site

Manager, Data Engineering

At Vanguard - Hyderabad

Posted on Jun 19

View job Apply on company site

Engineering Project Manager - Wallet & Apple Pay

At Apple - New York City

Posted on Oct 6

View job Apply on company site

Program Manager I, Tech (QA Automation)

At Uber - Bengaluru

Posted on Nov 2

View job Apply on company site

Product Manager (Multiple Positions)

At TikTok - San Jose

Posted on Oct 19

View job Apply on company site

Principal Product Manager, AI - Spectrum News

At Spectrum - Greenwood Village

Posted on Oct 22

View job Apply on company site

Product Manager Senior- Data Platform

At PNC - Wilmington

Posted on Nov 3

View job Apply on company site

Staff Product Manager - Customer Authentication

At General Motors - Mountain View · Warren

Posted on Oct 28

View job Apply on company site

Apple

Engineering Project Manager

Bengaluru, IndiaPosted 24 days ago

Apply on company site View full job

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple's Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.

Apple's Customer Systems team is looking for an extraordinary Engineering Project Manager with a deep understanding and genuine passion for running programs, building complex cross-functional products and components in Apple's fast-paced environment using top-of-the-line, cutting-edge technologies. You will manage technology initiatives across applications and products to support worldwide AppleCare sales and service business.

If you have high motivation and a genuine passion for solving complex problems through innovation and building critical cross-functional products in an extremely fast-paced and collaborative environment, this role is for you

Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.

Description
The Platform Services team is responsible for developing and overseeing global, business-critical applicationswithin the Customer Engagement domain. Our enterprise solutions and services are utilised across a diverserange of consumers, encompassing Apple Services, Contact Centres, Mobile Carriers, Self-Service Customers,Repair Centres, Apple Depots, Enterprise, Apple stores, and Genius Bars. These applications are meticulously crafted to provide an exceptional sales and service experience to our valued customers.

In this role, you will employ innovative techniques, working collaboratively with other team members andbusiness stakeholders during the full lifecycle development process - including requirements analysis, design,development, deployment, testing, and maintenance. Become the product champion and manage productevolution and define and own a multi-year product roadmap. In addition, the ideal candidate will be responsible for the following.
","responsibilities":"• Develop and execute project plans by leading scope definition, schedule breakdown, quality definition ,and resource allocation.
• Actively and expertly collaborate with business and engineering teams on innovative solutions, requirements, scope, and project deliverables
• Proactively identify, mitigate and communicate project issues and risks
• Prioritise issues while negotiating and setting appropriate expectations with team members, stakeholders and senior management
• Prioritise team activities and drive resolution of issues across all areas of the project.
• As an application product owner, define product vision and align business expectations.
• Gain insight into business direction and think through its impact on product and drive changes.
• Develop user empathy and be able to present metrics on existing feature usage to supplement/justify askfor new features.
• Ability to guard product boundaries by defining what should and should not be included in the product.

Preferred Qualifications
• Experience managing programs/projects in CRM, Customer Engagement Management domains.
• Experience working in a cross-functional, time-zone distributed team environment.
• Experience working with vendors and contractors.
• Engineering/Technical background preferred.

Minimum Qualifications
• 10+ years combined experience in engineering project and product management.
• Solid understanding of software development methodologies (including agile and traditional waterfall).
• Excellent problem-solving and analytical skills.
• Strong written and verbal communication skills, as well as strong organisational skills.
• Ability to juggle and complete multiple tasks, and manage conflicting priorities.
• Proficient at managing multiple global efforts simultaneously.
• Excellent leadership and influencing skills.
• Self-motivated and proactive with demonstrated creative and critical thinking capabilities.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

View company profile