10,017 jobs for "Operations Lead"

AIML Data Operations - Team Lead

At Apple

Posted on Oct 15

View job Apply on company site

Operations Work Lead Sr

At PNC - Cleveland

Posted on Oct 27

View job Apply on company site

Branch Operations Lead - Seminole Shoppes at Atlantic

At JPMorgan Chase - Neptune Beach

Posted on Nov 6

View job Apply on company site

Workforce Operations Lead, Retail Customer Care

At Apple

Posted on Oct 15

View job Apply on company site

Design Systems & Operations Lead

At PNC - Houston

Posted on Oct 18

View job Apply on company site

Branch Operations Lead - IA/IL Market - Iowa City, IA

At JPMorgan Chase - Iowa City

Posted on Nov 5

View job Apply on company site

Strategy & Operations Lead, Uber Direct

At Uber - Sydney

Posted on Oct 19

View job Apply on company site

Operations Team Lead - Global Payment Operations APAC

At Bank of America - Mumbai

Posted on Oct 20

View job Apply on company site

Design Systems & Operations Lead

At PNC - Hamilton

Posted on Oct 18

View job Apply on company site

Branch Operations Lead - Metro Southeast - Aurora, CO

At JPMorgan Chase - Aurora

Posted on Nov 5

View job Apply on company site

Lead Operations Representative

At Bank of America - Newark

Posted on Oct 10

View job Apply on company site

Merchant Operations Lead - Mexico

At Uber - Miguel Hidalgo

Posted on Oct 18

View job Apply on company site

Strategy & Operations Lead

At Uber - Sydney

Posted on Oct 16

View job Apply on company site

DTC Operations Lead

At Suntory Global Spirits - Glasgow

Posted on Oct 22

View job Apply on company site

Product Management Operations & Portfolio Initiatives Lead

At Broadridge - Edgewood · New York

Posted on Nov 4

View job Apply on company site

Lead - Mainframe Operations

At Kyndryl - Remote / Flexible

Posted on Oct 23

View job Apply on company site

Enablement Operations Lead - India

At Cornerstone OnDemand - Hyderabad

Posted on Oct 24

View job Apply on company site

Provider Data Operations Lead

At Oscar Health - Remote / Flexible

Posted on Oct 30

View job Apply on company site

Financial Operations Lead

At Hitachi Energy - Krakow

Posted on Oct 30

View job Apply on company site

Lead Operations Engineer

At SpaceX - Bastrop

Posted on Oct 21

View job Apply on company site

Apple

AIML Data Operations - Team Lead

Posted 24 days ago

Apply on company site View full job

You're passionate about supporting others to achieve the highest level of service in every interaction. You're a role model and leader who advocates for their team. You're invested in your work relationships and hold yourself and your team to a high standard of accountability. You're naturally curious and gravitate towards tools and resources that enrich your team. If you are ready to inspire and lead, join Apple and help us leave the world better than we found it.

Are you interested in being part of a team that continues to innovate the way people and machines interact? The launch of Siri was a defining moment in the history of Artificial Intelligence. Siri offers a faster, easier way to get things done on your Apple devices, even before you ask. Millions of people now use Siri to send a message, play their favorite song or even take a selfie. As the AIML Data Operations Team Lead, you will focus on leading a team of Annotation Analysts. You will be responsible for the team's operational success, mentoring their career growth, and collaborating cross-functionally with other internal teams.

Description
As an AIML Data Operations Team Lead, you'll be responsible for providing daily leadership and promoting the development of 25-30 Annotation Analyst team members. You are self-motivated, friendly and have a passion to support your team's development through critical and creative thinking. You'll identify, promote, and implement innovative ideas to meet and exceed performance and quality goals set by leadership. You will support employees' success through establishing relationships and seeking to understand what motivates individuals. You will oversee performance management, ensuring daily, monthly, quarterly operational metrics are met. You'll effectively execute on management and administrative tasks such as leading staff meetings, conducting regular one-on-one's, hiring, training, and development of employee performance. You will drive operational improvements, team collaboration, and recommend innovative solutions to business challenges. You'll establish clear and effective working relationships and communication channels with internal partners.

This position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, an employee discount, and dedicated resources to support your ongoing growth and career development.

Preferred Qualifications
Experience in the field of AIML- Data Annotations
Project Management
Data Analysis
Quality Management Systems

Minimum Qualifications
Minimum 2 years experience in a people management capacity in a large or multi-site inbound contact center or similar dynamic environment supervising 20-30 employees
Experience leading in a professional environment
Knowledge of contact centre management tools, processes, procedures, and performance metrics, and can innovate and improve as needed
Excellent influencing skills and ability to work with key business partners
Priorities coaching needs and experienced in developing employees to achieve optimal results
Able to develop coaching plans that incorporate observations and key performance trends
Leads a standard for high-quality work by consistently meeting and exceeding performance goals
Strong and effective written and verbal interpersonal skills with the ability to tailor your message to your audience
Solution oriented leader who demonstrates creativity and curiosity
Ability to thrive in a dynamic and ambiguous environment

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

View company profile