Group Engagement Manager, Life Sciences (Pharma) Infosys is seeking a Group Engagement Manager (Group Manager, Client Services) for our Life Sciences vertical. The person will lead all client interfaces within the assigned account scope and along with the Unit Leadership to build an account plan for the client management. Usually, the Group Engagement Manager handles a single account or part of a large account with a P&L of $70M+.
Role Description: - Client relationship management and business development: manage client relationships, build a portfolio up to $70-100M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
- Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
- Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
- Build sustainable relationships at the CXO level
- Expand Infosys' connectivity beyond IT into Client's business organizations
- Position Infosys' broader capabilities and strengths more effectively
- Identify and initiate meaningful business transformation programs
- Create new opportunities as decision-making becomes increasingly distributed between IT and business stakeholders
About Infosys Life Sciences: Infosys is helping pharma companies focus on their objectives by leveraging a futuristic, rapid response, and deeply automated foundation that provides vital insights to enable meaningful execution. Create new capabilities that allow for the unprecedented flow of information, deliver value through connectedness, and transform into new business models. Drive continuous improvements by learning powerful digital skills and gaining experience through innovation ecosystems.
Required Qualifications: - Bachelor's degree or foreign equivalent required from an accredited institution with 16 years of experience or an MBA with 14 years of experience.
- Significant business development and project management experience
- Experience in the relevant industry/vertical
- Track record of interacting and building relationships with C-level client contacts
- Hands-on experience with proposal creation and leading proposal presentations
- Strong leadership, interpersonal, communication, and presentation skills
- Strong Business Consulting experience is required, with prior Big Four consulting experience strongly preferred.
- Must be Local to the NY or NJ or PA Area
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications: - Proven CXO relationship-building capability
- Ability to sell and position solutions to business executives as well as IT executives
- Large strategic account leadership experience
- Strong Life Sciences/Pharma credibility
- Ability to operate in a complex, highly matrixed client
- Consultative and transformation-oriented selling
- Ability to reposition a service provider within an existing strategic account
- Strong understanding of how business transformation connects with IT execution
- Demonstrated ability to grow mature accounts rather than simply maintain existing revenue
