8,259 jobs for "Customer Solutions Engineer"

At Apple, we believe that technology is most powerful when it empowers everyone. Great ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Do you want to work somewhere that holds accessibility as a core value?

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple's Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.

IS&T EMEIA brings together all IS&T functions across Europe, the Middle East, India, and Africa - including Business Intelligence, Corporate and Customer Systems, Employee Experience and Productivity, Infrastructure Services, and Retail. The team partners with global leadership to deliver key programs at a regional level, navigating the unique complexity and scale of one of Apple's most diverse operating regions. IS&T EMEIA also leads Apple's IS&T Accessibility Center of Excellence, helping teams across Apple ensure that websites, internal systems, and services work for everyone.

Apple's IS&T Accessibility Center for Excellence (CoE) team is a group created with the purpose of promoting and supporting accessibility globally across Apple, partnering to embed accessibility into customer and employee facing digital services, apps and websites. We have an exciting opportunity for a passionate Web Accessibility Engineer to join our CoE team and grow their expertise in accessibility consulting. This role requires curiosity, attention to detail, excellent verbal and written communication skills, and someone eager to be hands-on in a high paced environment.

Description
As a Web Accessibility Engineer on the team, this role requires a foundational understanding of technical accessibility standards to support remediation efforts using established testing methodologies. You will perform accessibility evaluations of web applications, document findings clearly, and contribute actionable recommendations under the guidance of senior team members. You will collaborate with cross-functional teams including product, design, and engineering throughout the project lifecycle, supporting accessibility reviews and helping ensure inclusive experiences are built into the product from the ground up. You will also contribute to the team's accessibility training materials, tooling, and standards as you grow in the role.

Preferred Qualifications
Eagerness to independently learn new technologies and accessibility best practices
Clear and effective communication skills, with the ability to work alongside both technical and non-technical team members
A collaborative mindset and genuine interest in building working relationships across teams
Ability to manage tasks across multiple workstreams with support from the team

Minimum Qualifications
Foundational knowledge and experience with web technologies including HTML, CSS, and JavaScript
Ability to debug unfamiliar code and trace an issue to its root cause using browser developer tools
Bachelor's degree in an engineering-related field, or equivalent practical experience

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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