622 jobs for "Enterprise Customer Success Manager"

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

The Ops Project Manager III will facilitate and lead strategic initiatives for a defined customer (internal or external) or user. Provide management and guidance to multi-functional project teams. Manage and enhance customer relationships. Provide full accountability for project schedules, project management and performance requirements for enterprise level projects.
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for ensuring all of the project requirements and/or objectives are correctly gathered, understood and properly translated for execution
• Build team(s) to address the project goals and objectives
• Collaborate with customer (internal or external) from requirements gathering through product acceptance/ approval
• Align the project team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the project
• Review project schedules with functional project managers and project coordinators allocated to projects
• Provide guidance and motivation to project teams to successfully achieve project goal and corporate initiatives
• Communicate project objectives in terms of overall strategic business objectives
• Serve as interface with customers, vendors, stakeholders and project sponsor(s)
• Manage development of project plans with focus on achievement of project goals and corporate initiatives, including project specific Key Performance Indicators (KPI's) or metrics
• Responsible for recognizing project's Key Performance Indicators (KPI) and manage the work within scope, quality, time and cost constraints
• Drive project to completion in accordance with the project schedule
• Coordinate the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate the risks
• Management of Resource capacity and time tracking allocated to the project
• Participates in the financial management and analysis of costs for projects, including Capital Expenditures Requests (CER's) travel, training, resources allocation and other project related costs
• Accountable for overall project success - including cost, schedule, quality, and scope management
• Report project status, issues and implemented solutions as well as evaluations and assessments of the results
• Provide leaders with updates, including greatest opportunities for improvement
• Recognize potential problem areas against the plan and identify and implement alternative solutions
• Identify best cost solutions to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems)
• Provide key stakeholders with regular project performance status, variances to plan, and identification of corrective actions (if required)
• Drive continuous improvement through trend reporting analysis and metrics management
• Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority
• Drive relevant, concise and effective communication through a variety of mediums
• Comply and follow all procedures within the company security policy
• May perform other duties and responsibilities as assigned

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

• Demonstrated Leadership and Management capabilities
• Project Management Professional (PMP) or equivalent certification desirable
• Knowledge of organization's operating policies and procedures required
• Knowledge of organization's culture and guiding principles

• Previous experience in manufacturing environment: Engineering, Test, Quality, Planning, Materials, etc

• Prior experience in customer interface

• Strong operational and financial knowledge required

• Substantial knowledge of Jabil and demonstrated ability to leverage organization

• Consultative skills (ability to understand true customer needs)

• Good communications skills

• Distinctive problem solving leader

• Should have the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude

• Automotive/ Medical background experience as required

• Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor's degree required (Supply Chain Management or Engineering)
• PMP certified professional is desirable
• Minimum 2 years work-related experience required in a supervisory/management role and
• Minimum 2 years project management experience or related discipline
• Or an equivalent combination of education, training and/or experience

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

About Jabil

Made Possible. Made Better.

Size: 10,000+ employees
Industry: Manufacturing

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