694 jobs for "Operations and Customer Quality Engineer"

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple's Information Systems and Technology (IS&T) organization.

IS&T is the engine behind everything Apple does for customers and for the people who build for them. It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless."

Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.

Infrastructure Services is part of IS&T and the foundation of Apple's global network operations - managing data center equipment and systems to deliver compute, storage, and networking services for teams across Apple, including its internal developer community. From individual facilities to a worldwide network, Infrastructure Services ensures the technology underneath everything works without question.

Description

As an Operations Engineer you will be responsible day to day operations of K8 infra, Software Firewalls, VPC management, Incident management of the cloud network services to maintain high availability, scale and resilience. The successful candidate is expected to be highly self-motivated with a passion for excellence, quality and detail in driving solutions. This position requires you to be able to do on-call rotation on periodic basis

","responsibilities":"Assist in managing and supporting SDN infrastructure across data centers, cloud, and hybrid environments.

Help with configuration and troubleshooting of basic networking (IP, DNS, firewalls)

Support infrastructure automation and deployment using tools like Ansible or basic scripting

Contribute to routine monitoring and incident response workflows

Work with Kubernetes for basic cluster maintenance and app deployments

Document processes and support runbooks for operational consistency

Collaborate with senior team members to resolve technical issues

Position requires occasional on-call rotation support

Preferred Qualifications

BS or MS in Computer Science or equivalent industry experience

Experience supporting environments with thousands of servers and critical uptime requirements

Experience with IP network design and architecture, routing, firewalls, and switching configuration.

Experience with modern web-scale services including servers, vips, load balancers, proxies is big plus

Experience working with monitoring and metrics platforms like Splunk and Prometheus

Experience with 3 party cloud like AWS., GCP or AliCloud is a Big Plus

Minimum Qualifications

Strong experience with Linux systems administration, including configuration, automated provisioning and monitoring

Familiarity with "infrastructure-as-code" approach and tools

Kubernetes experience, including cluster management as well as application deployment and configuration

Proficient in at least one of these languages: Python, Ansible, Shell

Confirmed grasp of fundamentals of modern technology stacks: containers, IP networking, HTTP, SSL

Able to quickly learn and adapt to new technologies

Strong operational and troubleshooting skills

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,500 and $311,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

View company profile