1,592 jobs for "Customer Collaboration Manager"

TK Maxx

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Job Purpose:

To support the Store Manager in delivering the store's KPI's by managing the delivery of

compliance with the Company processes through the store team.

Key areas of accountability:

Cover for the Store Manager in their absence.

To manage the payroll budget and to plan the team resource and workload, in order to

deliver the stores operational standards - Markdowns, Door to Floor

To manage all in-store company process and administration in order to deliver

operational compliance

To ensure Health & Safety standards are adhered to and within legal requirements

To manage the store team (including absence, performance management, disciplinary

and performance reviews) to deliver the agreed in-store operational standards

To effectively manage the Recruitment, Training & Development of Team Leader and

Store Associates

To identify and nurture talent within the store

To plan and manage the delivery of the required Customer Service Standards

To plan and organise the Recruitment, Selection and training of stores Customer Service

Associate

To plan and manage Store Engagement Surveys

Demonstrate the appropriate Core Behaviour level at all times

To support the SM in ensuring sales floor standards are consistently delivered

To support the SM to ensure that shrinkage is controlled and kept to a minimum

To support the SM in coaching the Team Leaders and associates in order to deliver the

pre set KPI targets

To support the SM to efficiently and effectively communicate with Team Leaders and

associates to ensure adherence to company policies and procedures

To support the effective planning and management of special events within the store e.g.

Christmas trading, charitable events

As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address:
Damrak

Location:
EUR TK Maxx NL Store 827 - Amsterdam Damrak

About The TJX Companies, Inc.

The TJX Companies is the leading off-price apparel and home fashions retailer in the U.S. and worldwide.

Size: 10,000+ employees
Industry: Retail

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