7,415 jobs for "Customer Support Engineer"

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The people here don't just build products - they craft the kind of wonder that's revolutionized entire industries. Bring passion and dedication to your job and there's no telling what you could accomplish.
Join the Manufacturing Design (MDE) and Quality Engineering (MQE) teams, and help enable the mass creation of impossible products as a partner in the development of Apple's renowned designs.

Description
In this highly visible new graduate role, you will have the opportunity to make a significant impact on Apple products and leave a footprint for years to come. You will apply your engineering background to evaluate product designs, develop cutting-edge manufacturing methods, and implement rigorous quality controls.
Whether your academic or project background lies in mechanical fabrication, materials science, automation, or data-driven analysis, you will bridge foundational engineering principles with high-volume manufacturing to achieve ambitious specifications at a massive scale. Both MDE and MQE tracks will require close collaboration with Asia-based manufacturing partners to support on-site prototype builds, equipment testing, and factory ramp-ups.","responsibilities":"For Manufacturing Design Engineer (MDE):

Design and optimize mass-production manufacturing processes-such as CNC, laser, 3D printing, complex assembly, or chemical surface treatments.
Develop and validate mechanical fixtures, assembly mechanisms, and automation layouts based on intricate product drawings.
Execute Design of Experiments (DOEs) to identify optimal processing parameters, evaluate prototype technologies, and ensure machine stability.
Partner cross-functionally with Product Design Engineering to assess the manufacturability of new features and recommend capable production equipment.

For Manufacturing Quality Engineer (MQE):

Develop and implement advanced quality inspection tools and measurement technologies to evaluate cosmetic, material, and dimensional part characteristics.
Compile and analyze manufacturing data, leveraging data science or statistical principles to determine appropriate limits and process specifications.
Lead Failure Analysis (FA) and root cause investigations to resolve process yield issues and drive continuous quality improvements.
Collaborate with multi-functional teams to evaluate product designs and manufacturing methods to ensure ambitious specifications are achieved at massive production scale.

Preferred Qualifications
Solid grasp of engineering fundamentals, 2D/3D design, measurement technologies, and core manufacturing processes.
Track record of conducting root cause analysis or evaluating data using statistical analysis tools (e.g., JMP, Minitab) for process optimization.
Foundational programming skills (e.g., Python, MATLAB) with exposure to automation control methodologies, computer vision, or machine learning.
High self-motivation combined with a highly detail-oriented and results-driven approach to solving hands-on engineering problems.
Demonstrated ability to communicate complex technical concepts effectively to multi-functional teams.

Minimum Qualifications
BS or MS in Mechanical Engineering, Automation, Mechatronics, Materials Science, Industrial Engineering, or a related technical discipline.

Academic lab, or internship involvement focusing on at least one of the following domains: CNC, laser processing, 3D printing, automation, assembly, materials, surface treatments, Failure Analysis (FA), or data science.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

View company profile