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Senior IT Engineer - IE07BE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

About the Company

The Hartford is a leader in property and casualty insurance, employee benefits, and mutual funds. One of the largest insurers in the United States, the company is widely recognized for service excellence, strong governance, sustainability practices, trust, and integrity.

Position Overview

We are seeking a Staff Infrastructure Engineer with strong foundations in networking, security, AWS cloud infrastructure, database technologies, and software engineering, combined with practical experience using AI-assisted engineering tools.

This is a hands-on engineering role for someone who understands how applications, databases, infrastructure, identity, and networks work together. You will design secure solutions, build reliable automation, troubleshoot across technology layers, and use AI to accelerate delivery while maintaining ownership of quality and outcomes.

We value engineering fundamentals, sound judgment, and the ability to learn over expertise in every individual product. Database understanding is important, but this is not exclusively a database administration role.

What Makes This Role Different

• You think across systems, not just within a single technology.

• You understand connectivity, security, application behavior, and data dependencies.

• You build maintainable engineering solutions, not just one-time scripts.

• You use AI effectively because you can evaluate, test, and explain its output.

• You own solutions from design through deployment and ongoing support.

Key Responsibilities

Cloud & Infrastructure Engineering

• Design, build, automate, and support infrastructure across AWS and hybrid environments.

• Configure and troubleshoot compute, storage, networking, identity, and application connectivity.

• Incorporate availability, resilience, performance, capacity, and cost considerations into designs.

• Support infrastructure modernization, migrations, upgrades, and cloud transitions.

Networking & Security

• Troubleshoot connectivity across applications, databases, servers, and cloud services.

• Apply networking fundamentals, including TCP/IP, DNS, routing, subnets, firewalls, load balancing, and private connectivity.

• Build solutions using least-privilege access, secure authentication, encryption, and appropriate secrets management.

• Integrate logging, auditability, vulnerability remediation, and enterprise security controls into engineering workflows.

Software Engineering & Automation

• Develop reusable automation, integrations, and operational tooling using appropriate programming and scripting languages.

• Apply software engineering practices, including modular design, source control, code reviews, testing, error handling, and documentation.

• Use Infrastructure as Code and configuration management to deliver repeatable, controlled changes.

• Integrate infrastructure workflows with APIs, CI/CD pipelines, and enterprise platforms.

• Reduce manual effort and operational complexity through standardization and automation.

Database & Application Integration

• Understand relational database concepts, SQL, authentication, permissions, transactions, and application connection patterns.

• Support database infrastructure with consideration for storage, connectivity, backup and recovery, availability, and performance.

• Collaborate with database specialists and application teams to troubleshoot issues across infrastructure and database boundaries.

• Build automation that interacts safely with databases and respects data protection and access requirements.

AI-Assisted Engineering

• Use approved AI tools to accelerate coding, automation, troubleshooting, analysis, testing, and documentation.

• Provide relevant context and clear instructions to obtain useful AI-generated results.

• Review and validate generated code, configurations, and recommendations before use.

• Recognize incorrect assumptions, insecure patterns, and incomplete solutions.

• Protect sensitive information and follow enterprise requirements for AI use.

• Explain how solutions work, what AI contributed, and how correctness was verified.

Operational Ownership & Collaboration

• Lead troubleshooting and root-cause analysis for complex production issues.

• Improve monitoring, alerting, runbooks, and operational readiness.

• Collaborate with infrastructure, networking, security, database, and application engineering teams.

• Communicate technical decisions, dependencies, risks, and tradeoffs clearly.

• Take ownership of reliability, maintainability, and supportability after deployment.

Required Skills & Experience

• 6-9 years of relevant infrastructure, cloud, systems, platform, or software engineering experience.

• Strong networking fundamentals and hands-on experience diagnosing connectivity issues.

• Working knowledge of security principles, including identity, authentication, authorization, encryption, and least privilege.

• Hands-on AWS experience, including compute, storage, networking, IAM, and monitoring.

• Understanding of relational databases and how applications connect to, authenticate with, and use them.

• Strong programming or scripting ability in one or more languages, such as Python, PowerShell, Go, or TypeScript.

• Experience with Git, code reviews, testing, APIs, and CI/CD practices.

• Experience with Infrastructure as Code and configuration management tools, such as Terraform and Ansible.

• Practical experience using AI-assisted engineering tools, with the ability to independently validate results.

• Experience supporting Windows and/or Linux environments.

• Strong problem-solving, communication, and collaboration skills.

Preferred Qualifications

• SQL Server, PostgreSQL, or other enterprise relational database experience.

• Windows Server, Active Directory, Kerberos, and enterprise authentication experience.

• Familiarity with high availability, disaster recovery, and database migrations.

• Experience with observability, backup, and security monitoring tools.

• Experience building AI-enabled workflows or API-based integrations.

• Familiarity with containers and event-driven architectures.

• AWS certifications or equivalent demonstrated hands-on expertise.

• Experience working in regulated enterprise environments.

What We Offer

• Collaborative, engineering-driven culture.

• Competitive compensation and comprehensive benefits.

• Opportunities to build reusable solutions with meaningful operational impact.

• Continuous learning across cloud, security, automation, databases, and AI.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$116,800 - $175,200
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About The Hartford

We focus on innovation, inclusion, equity and flexibility – and are committed to giving our employees what they need to achieve amazing things.

Size: 10,000+ employees
Industry: Insurance

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Perks and Benefits

Health and Wellness
- Health Insurance
- Health Reimbursement Account (HRA)
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
- Fitness Subsidies
- FSA
- HSA
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Hybrid Work Opportunities
- Remote Work Opportunities
- Flexible Work Hours
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Volunteer Time Off
- Personal/Sick Days
Financial and Retirement
- 401(k) With Company Matching
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- On-Site Cafeteria
- Company Outings
- Holiday Events
Professional Development
- Internship Program
- Leadership Training Program
- Associate or Rotational Training Program
- Tuition Reimbursement
- Promote from Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Learning and Development Stipend
Diversity And Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program