987 jobs for "IT Service Engineer"

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something.

In Developer Publications, we teach people to design and build incredible products and software for Apple's platforms. Our audience includes developers getting their first introduction to Apple platforms, designers using our Human Interface Guidelines, accessory makers and industry partners, and advanced engineers learning our hundreds of frameworks.

As a Content Engineer focused on Car Experience, you'll contribute to technical documentation that enables automakers worldwide to integrate CarPlay, CarPlay Ultra, and car keys into vehicles, directly impacting the experiences of millions of drivers. You'll partner with the Car Experience engineering team, editors, engineers, designers, and other teams across Apple to define, edit, and author hardware specifications and integration requirements, while also developing documentation tooling and contributing to the broader documentation ecosystem.

Description

You'll be primarily responsible for authoring, editing, and maintaining CarPlay, CarPlay Ultra, and car keys specifications and other technical documentation for automotive partners, with opportunities to modernize workflows, develop documentation tooling, and contribute to broader developer-facing content. Responsibilities include:

- Partner with the Car Experience engineering team to analyze engineering specifications, research automaker needs, and gain a deep understanding of hardware specifications and implementation requirements

- Craft content delivery plans and schedules, and compose technical specifications that clearly communicate complex integration concepts

- Edit detailed technical specifications and other content produced by engineers

- Identify opportunities to modernize content workflows and formats for improved efficiency and quality

- Contribute to app development documentation and HIG guidance

Preferred Qualifications

BS Degree in CS, ME, EE, or equivalent

Experience writing or editing requirements documentation

Experience with text markup (LaTeX, Markdown, HTML, XML)

Familiarity with automotive systems, hardware integration, and accessory design

Familiarity with Apple's Human Interface Guidelines and UX/UI design principles

Minimum Qualifications

Passion for learning new technologies and producing highly accurate and precise technical documentation

Ability to interpret complex technical specifications and requirements into clear, actionable content

Experience engineering software and shipping to production

Proficiency with macOS and Unix, and SCM environments (Git/Subversion)

Knowledge of the Swift programming language, Xcode, and app development using Apple APIs

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $142,300 and $263,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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