4,236 jobs for "Client Success Manager"

Responsibilities

TikTok's Global Business Solutions (GBS) regional sales and advertising teams drive revenue growth by promoting our advertising solutions, onboarding clients, and running campaigns that deliver measurable results.

Client needs, market trends, and performance expectations shift constantly, and differently in every market. We build strategy accordingly, turning those moving pieces into advertising solutions that work and client partnerships that last.

You will help businesses grow on a global platform, working on the campaigns and relationships that turn advertisers into long-term partners.

About the Team
The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business. Our teams include Sales, Marketing, Operation, Account Managers, Agency and partnerships, and Marketing Science. GBS is a dynamic, entrepreneurial, and ambitious client group.

The role is directly responsible for building relationships and helping clients drive business results on TikTok through consultation, education, and support. Ideal candidates will combine an exceptional ability to provide consultative selling; a passion for growing revenue; an outstanding ability to set strategic vision; and a willingness to execute the tactics. Success in this position requires strong sales and client-facing experience; problem-solving skills; attention to detail; the ability to thrive in a dynamic and changing environment.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities
Client Relationship Management
• Establish and manage client relationships with brands or agencies.
• Retain and grow revenue from existing and new advertisers.
• Provide clients with the highest level of sales and customer service.
• Collaborate with internal teams globally across product, marketing, legal, engineering and sales.

New Client Acquisition
• Identify, prospect, and onboard new businesses.
• Own the full sales cycle from outreach and pitch to onboarding, activation, and delivery.

Consultative Solution Selling
• Brainstorm, identify, and implement advertising solutions on ByteDance products to deliver measurable results for clients.
• Serve as an external product consultant on properties that are owned and operated by ByteDance.
• Analyze data and glean insights to execute the client strategy and ByteDance's marketing solutions.

Account Strategy Development
• Build solid understanding of the market/industry opportunity and identify new pockets of opportunities.
• Use a client-centric approach to build and align account plan and strategy with key cross functional partners.
• Strike a balance between short, mid and long term initiatives.

Qualifications

Minimum Qualifications:
- Individuals who are completing or have recently completed a Bachelor's degree in marketing, advertising, technology or media field or a related discipline.
- Candidates should have a passion for the internet industry and a strong enthusiasm for digital marketing, with a proactive learning mindset, excellent learning ability, logical thinking, innovative capabilities, and sharp market insight.
- Proficiency in Excel, dashboarding, and related analytical tools.
- Detail-oriented, analytical, and a creative problem solver.

Preferred Qualifications
- Experience with Shopping Ads, e-commerce marketing, or CPAS. Direct experiences with TikTok Shop is a plus.
- Familiarity with third-party ad measurement and verification partners (e.g., IAS, DV, MOAT) as well as measurement partners (eg Nielsen, Kantar etc)
- Experience with developing strategic programs or projects to drive education and product adoption.
- Experiences with diagnosing and resolving technical issues in collaboration with product and engineering teams.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Individuals who are completing or have recently completed a Bachelor's degree in marketing, advertising, technology or media field or a related discipline.
- Candidates should have a passion for the internet industry and a strong enthusiasm for digital marketing, with a proactive learning mindset, excellent learning ability, logical thinking, innovative capabilities, and sharp market insight.
- Proficiency in Excel, dashboarding, and related analytical tools.
- Detail-oriented, analytical, and a creative problem solver.

Preferred Qualifications
- Experience with Shopping Ads, e-commerce marketing, or CPAS. Direct experiences with TikTok Shop is a plus.
- Familiarity with third-party ad measurement and verification partners (e.g., IAS, DV, MOAT) as well as measurement partners (eg Nielsen, Kantar etc)
- Experience with developing strategic programs or projects to drive education and product adoption.
- Experiences with diagnosing and resolving technical issues in collaboration with product and engineering teams.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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