Lead card network and digital wallet partnerships to launch new payment experiences and drive product growth.
The Commerce Payments organization is a motivated, forward-thinking group comprised of highly talented product managers with a singular focus of delivering innovative payment services via the most important digital platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence. We value controls, simplicity, and consistency in the capabilities and features we deliver.
As a Product Partnerships Vice President in Commerce Payments, you will explore, grow, and manage partnerships with card networks and digital commerce and wallet providers. You will translate partner opportunities into clear roadmaps, business cases, and delivery plans, and you will communicate progress and decisions with senior stakeholders.
Job responsibilities
- Own strategic partner relationships, including governance, follow-ups, and quarterly business reviews
- Align joint roadmaps, manage escalations, and drive timely decisions with partner and internal stakeholders
- Identify new partnership-led opportunities, size potential impact, and define success metrics and adoption plans
- Build structured business cases and commercialization plans for new capabilities and partner launches
- Partner with Legal, Finance, and Product teams to structure and negotiate commercial terms and contract concepts
- Evaluate, onboard, and operationalize new partners and new ecosystem capabilities
- Translate partnership opportunities into product requirements and delivery plans with product, technology, and design teams
- Collaborate with risk, controls, compliance, and legal partners to maintain a strong risk and controls environment
- Oversee production issues impacting partners and drive resolution plans, timelines, and accountability
- Monitor performance against agreed goals, identify gaps, and lead remediation or enhancement plans
- Deliver executive-ready updates on strategy, progress, risks, trade-offs, and key decisions
Required qualifications, capabilities, and skills
- Bachelor's degree in Computer Science, Business, or a comparable field
- 7 years of experience in financial services, digital products, product management, or partnerships
- Experience in card payments, including card networks, digital wallets, and e-commerce payments
- Demonstrated experience owning partner relationships, governance, and delivery against commitments
- Comfortable using AI-powered tools to speed up product discovery, analysis, prototyping, and delivery, and keen to help the team adopt them.
- Experience supporting commercial discussions, including incentives, performance constructs, and business case development
- Strong project management skills, including planning, dependency management, risk/issue tracking, and delivery against timelines
- Proven ability to influence and drive decisions across cross-functional stakeholders
- Strong written and verbal communication skills, including executive-level communication
Preferred qualifications, capabilities, and skills
- Experience with tokenization and digital wallet provisioning concepts and operating models
- Experience working with partner certification processes, launch readiness, and production support workflows
- Experience partnering closely with technology and design teams to deliver customer-facing payment capabilities
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
