Job Description SummaryAs an ARO Specialist working for Taylor Morrison Home Funding you will provide a qualification improvement path for customers who are enrolled in the Able Ready Own program. The primary objective is to guide customers based on credit simulators that they may be better positioned to qualify for a specific loan program or obtain a lower interest rate or mortgage insurance premium.
Job DetailsWhat You'll Do
· Analyzes a customer's credit profile to establish qualification improvement opportunities
· Educates customers on qualification improvement
· Communicates continually with customers and other team members with status updates
· Assumes the responsibilities of the Team Lead in the Team Lead's absence
· Identify ARO opportunities within existing pipelines - run simulations for loans that are "Simulation ready"
· Host monthly LC refresher training courses based on enrollment quality & framework
· Routine ARO presentations for the builder partner sales teams
· Responsible for preparing bi-weekly ARO report for management review
· Perform other duties as assigned
Sound Like You?You might be just who we're looking for if you have...
· Two (2) to Five (5) years of experience in the mortgage industry is required, including at least 2 years of direct experience in an ARO (Able Ready Own) or similar credit improvement role.
· Comprehensive understanding of credit reporting
· Working knowledge of mortgage financing guidelines
· Strong customer service skills
FLSA Status: Non-Exempt
This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.
Essential Functions:
Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Remote opportunities available
- Report to Division/Corporate Office/Community daily and adhere to schedule
- Ability to access, input, and retrieve information from a computer and/or electronic device
- Ability to have face to face conversations with customers, co-workers and higher level manager
- Ability to sit or stand for long periods of time and move around work environment as needed
- Ability to operate a motor vehicle if applicable
- Comply with company policies and procedure
Physical Demands:- Must be able to able to remain in a stationary position up to 50% of the time
- The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
*Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.
Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.
Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status.
