Overview The Contact Center's Risk Strategy, Planning, Analytics, Reporting, and Communications (SPARC) Team is seeking a creative, curious, and thoughtful Data Storytelling & Visual Communications Intern to help transform complex information into clear, engaging, and actionable experiences. This role is ideal for students interested in visual communication, data storytelling, information design, executive communications, user experience, strategic messaging, and emerging technology.
As an intern, you will work alongside analysts and business leaders to translate data and business information into compelling visual stories, improve how insights are presented, and contribute to initiatives that help leaders understand information and take informed action.
About Our TeamThe SPARC Team enables leadership decision-making through data, insights, governance, strategic planning, and effective communication. Our work spans reporting and dashboard development, workflow design, data governance, strategic planning, maturity assessments, risk intelligence, and executive communications. We partner closely with leaders to transform risk information into action and help drive continuous improvement across the organization.
Your RoleAs a Data Storytelling & Visual Communications Intern, you will help organize, simplify, and visualize information that supports business decision-making. You will learn how audience needs, information design, storytelling, and communication come together to make complex insights clear, useful, and actionable.
The Summer Associate Program is a 12-week internship program beginning in May 2027 and ending in August 2027. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2027 or later.
Responsibilities Why Join Us?- Work on meaningful projects with visible leadership impact
- Gain hands-on experience with data storytelling, visual communication, and executive-ready materials
- Learn how information design and communication support risk management and strategic decision-making
- Collaborate with experienced analysts, leaders, and business partners
- Build a portfolio of real-world work and professional experience
Potential Projects- Improving dashboard organization, usability, and visual consistency
- Developing executive-ready presentations and strategic communication materials
- Creating visual frameworks that simplify complex processes or concepts
- Evaluating how different audiences consume and use business information
- Exploring AI-enabled approaches to content development and information delivery
- Developing recommendations that improve how insights are communicated and understood
Responsibilities- Translate complex data and business information into clear visual stories
- Support the design and refinement of dashboards, presentations, and communication materials
- Organize information to improve clarity, usability, and audience understanding
- Develop graphics, diagrams, templates, and other visual communication products
- Assist with executive messaging and strategic storytelling
- Participate in project meetings and collaborative problem solving
- Conduct research and benchmarking on visualization, information design, and user experience
- Present recommendations and project outcomes to leadership
Qualifications- Interest in emerging technologies, including artificial intelligence (AI), and curiosity about how they can enhance business processes, analytics, communication, or decision-making.
- Demonstrated ability or willingness to learn and experiment with AI-enabled tools to improve research, analysis, content development, problem solving, or productivity.
- Pursuing a degree in Communications, Visual Communication, Graphic Design, Data Visualization, Information Design, Marketing, Journalism, Digital Media, User Experience Design, Business, or a related field
- Strong written, visual, and verbal communication skills
- Interest in data storytelling, information design, or executive communications
- Ability to organize and simplify complex information
- Creativity supported by critical thinking and attention to detail
- Curiosity, initiative, and willingness to learn
Desired Qualifications- Experience with PowerPoint, Power BI, Adobe Creative Suite, Figma, Canva, or similar tools
- Experience developing presentations, infographics, digital content, or portfolio-based design work
- Familiarity with data visualization, information architecture, or user experience principles
What You'll Gain- Real-world data storytelling and visual communication experience
- Exposure to executive communications and strategic planning processes
- Experience translating complex information for diverse audiences
- Presentation and stakeholder engagement skills
- Mentorship from experienced analytics, communications, and risk professionals
- A completed project you can showcase in future academic or professional opportunities
Additional InformationHours:
- Monday - Friday, 8:00AM - 4:30 PM CT
Locations:
- 820 Follin Lane, Vienna, VA 22180
- 5550 Heritage Oaks Dr Pensacola, FL 32526
- 141 Security Dr. Winchester, VA 22602
About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
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Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
