698 jobs for "Experienced Service Engineer"

People at Apple don't just build products - they craft the kind of experience that has revolutionized entire industries. The diverse collection of our people and their ideas inspire innovation in everything we do. Imagine what you could do here! Join Apple, and help us leave the world better than we found it.

The Apple Services Engineering (ASE) team builds and provides systems and infrastructure that power Apple's services (such as iCloud, Apple Music, Apple TV, Apple Intelligence, and Maps). We are the foundation on which Apple's software developers build the products that our customers love. Our services have to scale globally, stay highly available, and "just work." If you love designing, engineering and running systems and infrastructure that will help millions of customers, then this is the place for you!

Description
Apple Service Engineering (ASE)'s Compute team is seeking an experienced Software Engineering Manager with deep expertise in Kubernetes and strong collaboration skills. You will lead a team of SREs who design, build, and operate mission-critical Kubernetes infrastructure serving thousands of developers worldwide.

Your team develops software to extend and enhance Kubernetes capabilities at Apple's unique scale. You'll collaborate with talented engineers, contribute to the upstream Kubernetes community, and partner with engineering teams to deliver integrated cloud solutions","responsibilities":"Manage, mentor, and grow a team of 6-8 senior Site Reliability Engineers, including hiring, performance reviews, career development, and succession planning
Set technical direction and roadmap for the team's owned platforms/services in partnership with engineering leadership
Own SLOs/SLIs and error budgets for the team's owned services, and drive accountability when budgets are breached
Participate in the on-call rotation as an active member of the team, leading by example in incident response and operational excellence, while continuously identifying opportunities to make the on-call experience better for the team

Preferred Qualifications
Extensive knowledge of Kubernetes internals and Golang
Automation advocate - you truly believe in removing operational load via software
A strong sense of ownership. At the same time, you're a great teammate who communicates clearly and transparently - Self-motivated, inquisitive, and always looking to learn more.
Experienced with highly distributed unix systems.

Minimum Qualifications
Extensive Leadership in Kubernetes & SRE: In-depth experience building and leading high-performing engineering teams, with a deep focus on Kubernetes, hands-on experience writing and supporting production software, and expertise across public and/or private cloud environments.
Large-Scale Infrastructure Management: Proven ability to manage enterprise services in large-scale *nix environments and operate multi-tenant infrastructure as a managed service, demonstrating a strong understanding of cloud architectures, system design and performance optimization.
Team Development & Operational Excellence: A strong desire to build, grow, and mentor teams, coupled with a philosophy of continuous improvement, a strong sense of ownership, and a commitment to fostering transparency.
Collaborative & Technically Proficient: Highly skilled at working cross-functionally to ensure project success, with excellent verbal and written communication skills, and a solid technical background in Engineering or Computer Science.

About Apple

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Size: 10,000+ employees
Industry: Technology

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