The OpportunityAt Hitachi Energy, you'll be part of a global team shaping the future of energy. As a Field Service Engineer, you'll work with state-of-the-art power technologies, delivering installation, commissioning, maintenance, troubleshooting, and digital service solutions that keep critical infrastructure running efficiently. If you're looking for a role that combines technical expertise, customer engagement, travel opportunities, and continuous professional development, this is your chance to make a lasting impact while growing your career with a world-class organization.
How You'll Make an Impact- Perform installation, commissioning, maintenance, testing, troubleshooting, repair, upgrade, and retrofit activities for power systems, electrical equipment, and service solutions across the Hitachi Energy portfolio.
- Execute field service activities in accordance with technical procedures, contractual requirements, and customer expectations.
- Provide high-quality technical support both remotely and on-site to resolve customer issues efficiently.
- Diagnose electrical, mechanical, control, and protection system faults and implement effective corrective actions.
- Conduct preventive, predictive, and condition-based maintenance activities, while recommending improvements to enhance equipment performance, reliability, and lifecycle management.
- Prepare accurate service reports, technical documentation, risk assessments, method statements, fault analysis reports, repair records, recommendations, and site documentation in line with company standards.
- Build strong customer relationships and identify opportunities for service agreements, upgrades, modernization projects, digital solutions, spare parts, and refurbishment initiatives.
- Collaborate closely with Sales, Project Management, Supply Chain, and other stakeholders to support customer requirements and contribute to business growth.
- Travel to customer sites locally and internationally, as required.
- Provide timely support for critical service issues and customer escalations to help ensure the reliable operation of customer assets.
- Comply with all applicable health, safety, environmental, quality, and regulatory requirements.
- Demonstrate Hitachi Energy's values of safety and integrity in all aspects of work.
Your Background- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline.
- 3 to 5 years of experience in field service, installation, commissioning, maintenance, testing, or related engineering activities.
- Experience with transformers, substations, high-voltage equipment, power quality solutions, protection and control systems, grid automation solutions, or power systems.
- Ability to read and interpret technical drawings, schematics, and wiring diagrams.
- Proficiency in written and spoken English.
- Willingness and ability to travel frequently to customer sites, often on short notice, within Egypt and potentially internationally.
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