87 jobs for "Services Specialist - Customer Service Management"

Job Description

Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your role

Required

Must have a minimum 5 years of experience in ServiceNow configuration and development
Must have implementation experience in ITSM and any two of the ITOM Event Management, Discovery, Service Mapping, ITAM, IRM, SPM, HRSD, App Engine, Workflow Data fabric
Must have experience in building integrations through REST/SOAP
Must be excellent in English communication
Must have played client facing roles
Ability to work or lead or manage team members remotely and ensure tasks are completed on time with good quality
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist - ITSM and others
ServiceNow Certified Application Developer

Preferred

Good knowledge or experience in AI/GenAI topics and offerings
German Language

Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:

High analytical skills
A high degree of initiative and flexibility
High customer orientation
High quality awareness
Excellent verbal and written communication skills

About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace

About Infosys

https://www.infosys.com

Size: 10,000+ employees
Industry: Consulting

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