200 jobs for "Senior Customer Reliability Engineer"

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple's Information Systems and Technology (IS&T) organization.

IS&T is the engine behind everything Apple does for customers and for the people who build for them. It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless."

Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.

Infrastructure Services is part of IS&T and the foundation of Apple's global network operations - managing data center equipment and systems to deliver compute, storage, and networking services for teams across Apple, including its internal developer community. From individual facilities to a worldwide network, Infrastructure Services ensures the technology underneath everything works without question.

Description

As a senior release engineer with deep expertise in cloud networking, software reliability, and performance engineering, you will lead and innovate our release management processes. This role requires strategic oversight of sophisticated, large-scale release pipelines that deliver highly available, resilient, and performant cloud network services. ","responsibilities":"You will establish standard methodologies, implement resiliency measures like chaos testing, drive performance and capacity planning, lead incident response and postmortems, and maintain detailed release documentation.

You'll partner closely with multi-functional teams including cloud architects, SREs, and network engineering to ensure quality in deployment automation and operational reliability.

Additionally, you will present and defend engineering proposals that can significantly influence team and organizational success.

Effective collaboration and communication with other teams are crucial to support their use of our platform.

Preferred Qualifications

10+ years of relevant industry experience

Master's degree in Computer Science, Computer Engineering, or a related field

Minimum Qualifications

Experience designing and operationalizing large-scale release (CI/CD, Chaos & Scale) testing platforms

Solid understanding of cloud-native networking components: VPCs, peering, transit gateways, service meshes, NATs, firewalls, etc.

Expert knowledge of API design and interface technologies (JSON, ProtoBuf, REST, RPC, XML, etc.)

In-depth knowledge of K8s, OpenStack, system virtualization, build systems, and infrastructure as code

Outstanding communication skills with the ability to articulate concepts, designs, and decisions

Strong knowledge of observability systems (metrics, logging, tracing) and qualification engineering

Broad knowledge of networking solutions across OSI layers 3 through 7

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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