Work Location:Toronto, Ontario, Canada
Hours:37.5
Line of Business:Data & Analytics
Pay Details:$69,700 - $98,400 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:Business Management Analyst to provide dedicated support for centralized Business Management functions across Infrastructure & Engineering (I&E). The role will support a growing portfolio of workforce, financial, governance, and operational initiatives that currently exceed available Business Management capacity. The position will provide both operational execution and analytical support to ensure consistent governance, improved data quality, and scalable processes across I&E.
KEY ACCOUNTABILITIESCUSTOMER- Provide a range of data analysis and assess business information management related data requirements for specific data platforms, applications systems, servers aligned to business needs
- Develop and maintain knowledge of data available from upstream sources and data within relevant platform / applications, including through the means of data profiling and data quality (e.g., rules / thresholds / assessments, etc.) reporting tools and via the capture of business metadata
- Collaborate with business and technology partners to elicit information / data requirements and articulate requirements
- Contribute to data deliverables including contribution to the overall project business requirements and data requirements documents
- Provide support to resolve data and application issues
- Support the user community by helping users interpret the data
- Partner with internal team and business partners to resolve issues and ensure requirements and established SLAs
SHAREHOLDER- Support / develop and maintain data models using industry standard modeling tools
- Assess business requirements by researching / analyzing and documenting business data requirements
- Define, build and manage data dictionary / catalog for respective data platforms, systems / servers / applications
- Ensure metadata and data lineage is captured and compatible with enterprise metadata and data management tools and processes
- Runs quality assurance reports and resolves data integrity issues to ensure accurate reporting and data records
- Gather, review, analyze, profile, validate, and map system data into the data warehouse to meet reporting and analytical business needs
- Develop solutions and recommendations for improving data quality and data integrity issues, analyze data issues and works with development teams for problem resolutions
- Understand data initiatives and capabilities, data governance principles and how they apply to the business segment
- Ensure business data is maintained in compliance with enterprise data standards, policies and guidelines
- Ensure business data and information is retained and disposed in compliance with enterprise data standards, policies and guidelines
- Assist with the testing of the technical information systems regarding implementation, upgrades, and/or patches to ensure data integrity and systems functionality
- Contribute to various data activities and processes as assigned
- Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
- Protect the interests of the organization - identify and manage risks, and escalate non-standard, high risk activities as necessary
- Participate in and help implement continuous process / improvements where opportunities exist
- Identify, recommend and effectively execute standard practices applicable to the discipline
- Adhere to internal policies/procedures and applicable regulatory guidelines
- Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
EMPLOYEE / TEAM- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team, business unit, and/or cross-functional groups or committees (e.g., Data Councils)
- Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
- Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand champion for your business area/function and the bank, both internally and/or externally
BREADTH & DEPTH- Experienced working professional role providing specialized business support, within their own area of specialty
- Requires experienced, conceptual and practical knowledge within their own specialty
- Strong analytical and problem-solving skills and fluent in at least one programming language
- Lead projects or work streams within broader projects with moderate risk and may be accountable for managing ongoing activities processes and functional programs
- Accountable for own work and sometimes others; acts as an escalation point or knowledge resource for others in their own area
- Experience working with very large datasets and familiarity with big data technologies
- Able to work with minimal direction on multiple projects and priorities
- Keep abreast of rapid business and technology innovation within business information management field
- Familiar with visualization tools
- Generally reports to a Senior / Manager role
EXPERIENCE & EDUCATION- Undergraduate degree or Technical Certificate and/or
- 3+ years of relevant experience from a business administration, statistical, mathematical, scientific or financial background
Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
Learn moreAdditional Information:We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & OnboardingWe will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):Sans Objet
