27 jobs for "Director of Operations"

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

Visa Commercial Solutions is seeking an experienced Director, Fleet Product, North America to lead regional product strategy and commercialization across fleet, fuel, mobility, and commercial vehicle payments. The role will translate the needs of fleet operators, issuers, fintechs, processors, fuel merchants, acquirers, and technology partners into differentiated product capabilities and growth opportunities. The ideal candidate combines deep U.S. fleet-industry expertise with strong product leadership and understands the shift from traditional fuel cards toward integrated vehicle payments, EV charging, digital credentials, enhanced data, and connected mobility.

WHAT YOU'LL DO

• Own North America fleet product strategy and priorities, partnering with global product teams to translate regional market and client needs into the product roadmap.

• Manage the end-to-end regional product lifecycle, from market research and business cases through requirements, launch, adoption, performance management, and optimization.

• Serve as the North America fleet subject matter expert across fleet cards, fuel payments, controls, enhanced data, merchant acceptance, processing, and fleet operations.

• Shape Fleet Next Gen (2.0) capabilities across transaction controls, enhanced data, APIs, digital credentials, tokenization, fraud mitigation, reporting, EV charging, and emerging vehicle-payment experiences.

• Build the fleet ecosystem by working with issuers, fleet operators, fintechs, processors, merchants, acquirers, fleet-management companies, EV charging networks, and technology partners.

• Drive commercialization and go-to-market execution, including positioning, pricing input, pilots, sales enablement, client education, launch planning, and adoption programs.

• Bring the voice of the market into Visa through client engagement, competitive intelligence, trend analysis, and product-performance insights.

• Establish and monitor key metrics, including payment volume, revenue, client adoption, merchant enablement, authorization performance, utilization, and operational readiness.

• Partner across Sales, Technology, Client Services, Operations, Risk, Legal, Compliance, Marketing, and regional and global product teams.

WHAT SUCCESS LOOKS LIKE

You will establish a clear North America fleet product strategy, bring a strong voice of the customer into the global roadmap, accelerate priority launches and partnerships, and help position Visa as a compelling alternative to traditional closed-loop fleet solutions by combining specialized fleet controls and data with broader acceptance and commercial-payment capabilities.

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 10+ years of relevant experience in fleet, mobility, fuel payments, commercial payments, product management, or transaction processing, including significant product leadership experience.

• Experience with a leading fleet card, fleet management, fuel payments, processor, mobility, or commercial-payments provider.

• Experience with EV charging, connected vehicles, telematics, APIs, tokenization, embedded payments, digital fleet solutions and open loop payments

• Experience developing products that combine fleet-specific controls and rich transaction data with broad payment acceptance.

• Experience owning product P&L, investment cases, pricing, or commercial growth strategies.

• Deep knowledge of the North American fleet-payments ecosystem and the needs of fleet operators, drivers, issuers, merchants, processors, and partners.

• Proven ownership of complex product strategies, roadmaps, requirements, launches, commercialization initiatives, and measurable business outcomes.

• Strong understanding of fleet-specific capabilities, including transaction controls, enhanced fuel data, authorization, acceptance, reporting, fraud management, and digital payments.

• Demonstrated ability to influence and execute across highly matrixed organizations, with strong executive, client, and partner communication skills.

Information for US Applicants
For roles located in the US, the estimated salary range for this position is $203,800.00 to $ 326,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

About Visa

Help us enable everyone on the planet to gain access to the global economy by being the best way to pay and be paid.

Size: 10,000+ employees
Industry: Client Services

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